About e.l.f.
e.l.f. Cosmetics believes everyone deserves beauty without the high price. Their mission is to serve 100% vegan, cruelty-free makeup and skincare that’s professional quality but affordable.
From eliminating excess packaging to listening to customer feedback, e.l.f. is all about beauty done better - accessible, ethical, and real.
Redeeming Your e.l.f. Promo Code
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Browse beauty products on elfcosmetics.com and click “Add to Bag” when you find something you like.
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To check out, click “Shopping Bag” or use the shopping bag icon in the top-right corner anytime.
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Enter your e.l.f. Cosmetics promo code in the “Enter A Promo Code” box.
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Click “Apply” to get your e.l.f. Cosmetics discount.
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If you’re a Beauty Squad member, don’t forget to sign in first so you can earn points on your purchase before completing the order.
What To Do If Your e.l.f. Promo Code Isn't Working
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Make sure you typed your e.l.f. promo code correctly.
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Ensure your order meets any requirements, like a minimum purchase amount.
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Be sure the discount code is still valid and hasn't expired.
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If you're still having trouble, try a different e.l.f. promo code from Retail Coupons.
Combining e.l.f. Coupons
Our research shows that e.l.f Cosmetics allows only one discount code per order. If you enter another e.l.f Cosmetics coupon, it will replace the one already in your cart.
What Is the e.l.f. Shipping Policy?
When you shop with e.l.f., orders over $35 in the U.S. receive free Standard shipping - no code needed. They ship to every state and even P.O. boxes via USPS, with an upgrade option via UPS.
In Canada, orders over $50 ship free. For international fans, there’s a flat rate that usually covers all duties and taxes. As soon as your order ships, you’ll get a tracking email to follow its journey.
What Is the e.l.f. Return Policy?
e.l.f. values your satisfaction and will replace any item that arrives damaged during shipping. However, they generally do not accept returns or exchanges, except for certain products.
If you buy foundations or concealers like Flawless Finish Foundation, Camo Concealers, Camo CC Cream, Halo Glow Filter, or similar items directly from elfcosmetics.com and the shade doesn’t match, you can request a refund within 30 days of purchase.
To start the refund process, simply contact the customer service team by email. Refunds are issued to your original payment method and may take up to 10 business days to appear.
What You Need to Know About e.l.f. Beauty Squad
Ready to get rewarded for loving e.l.f.? Join the e.l.f. Beauty Squad! It's completely free, and you'll earn points just for shopping and doing fun things like writing reviews or playing games on the site.
You can use your points for awesome stuff like discounts, free products, or even gift cards to your favorite stores.
The more you engage, the higher you climb through the FAN, PRO, and ICON tiers, unlocking amazing perks like free shipping and exclusive access to new products. It’s a way e.l.f. thanks you for being part of their community.
e.l.f. Customer Service
You can get support from e.l.f. by either calling them or filling out an email form on their website.
The phone number for support is 212-239-1530, and their hours are Monday through Thursday from 9:30 a.m. to 5:30 p.m. EST, and Friday from 9:30 a.m. to 3:00 p.m. EST.
