About REI
REI Co-op is all about sharing the joy of the outdoors. Since 1938, what began as a small shelf in a gas station has grown into a membership-based cooperative founded by outdoor lovers.
Today, REI brings a life lived outside to over 25 million members by offering quality gear, expert advice, rentals, and classes - all designed to make outdoor adventures accessible and meaningful. Their values - cooperation, care for the planet, and a love for outdoor living - shine through everything they do.
Redeeming Your REI Promo Code
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Head over to rei.com to shop for outdoor gear.
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Browse or search for products and add them to your cart.
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When you’re ready to pay, click the shopping cart in the top right corner and select “Proceed to checkout.”
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Next, sign in to your REI Co-op account or continue as a guest.
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On the “Review and Pay” page, scroll down and click “Apply a coupon.”
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Type your REI promo code in the box and click “Apply.”
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If it’s valid, your discount will be applied to your REI order automatically.
What To Do If Your REI Promo Code Isn't Working
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Double-check that you entered your REI promo code correctly.
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Make sure your order qualifies for the minimum spend or other requirements.
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Confirm that the coupon you picked is still active and hasn’t expired.
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If it still doesn’t work, try another REI promo code from Retail Coupons.
Combining REI Coupons
REI does not let you stack coupon codes. But you can still use a promo code together with a gift card in the same purchase.
What Is the REI Return Policy?
REI has a really generous “100% satisfaction guaranteed” return policy. If you’re an REI Co-op member, you can return most items within one year of purchase, while non-members have up to 90 days.
Outdoor electronics, like GPS devices or bike trainers, come with a 90-day return window for everyone. If your gear turns out to be defective or damaged, REI will happily replace it or issue a refund as long as you report the issue within a year and provide proof.
Keep in mind that some items - such as final sale products, dirty or heavily used gear, and Re/Supply store items - cannot be returned.
What You Need to Know About REI Co-op Member
Little gold coin, big impact? That’s possible with an REI Co-op Membership. Joining the REI Co-op requires a one-time $30 fee, giving you lifetime access—no renewals needed. You’ll also earn a 10% Co-op Member Reward each year on eligible purchases, making it easier to save on future adventures.
You’ll also get free U.S. standard shipping, access to exclusive member-only offers, and the chance to buy, trade in, or refresh used gear through REI’s Re/Supply program.
On top of that, your membership helps support outdoor stewardship and community initiatives, so you’re part of a group that loves and protects the outdoors as much as you do.
REI Customer Service
You can reach REI customer support through live chat or by calling 1-800-426-4840. Their team is available Monday to Friday from 6:00 a.m. to 8:00 p.m. PT, and on weekends from 8:00 a.m. to 5:00 p.m. PT. If email works better for you, just head to the Contact Us page to send REI a message.
