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2.0 / 5

Average user rating

126

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for Amazon.com.

Score

2.0

out of 5

Fair

126 Reviews

5

21%

4

5%

3

4%

2

2%

1

68%

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Amazon.com Reviews

Read real experiences from customers of Amazon.com.

Brands may not incentivize or pay to hide reviews.

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M

Momof.needmoney

April 7, 2026

Great place to shop great quality

Great place to shop great quality

D

Dan B

April 2, 2026

Amazon is an addition

Amazon is a choice of convenience, but they're really awful to be honest. I hate Amazon with a passion! But, I always go back for the convenience and low prices. I'm addicted and I hate myself. Wish I could kick the Amazon addiction. Jeff Bezos is a clown who got a loan from Daddy "Warbucks" and made his dream come true with hard work. Only to become an elitist snob who will die being hated more than he is loved. Here's to the day Jeff Bezos eventually kicks the bucket! Hooray, Hooray!

S

surya pratap singh chuahan

April 1, 2026

Amazon is epic platform

Amazon is epic platform to starting the own business and B2B and B2C . E-commerce platform is rating is high . It's trusted e-commerce platform.

J

jahangir Sekh

April 1, 2026

Seriously disappointed with…

Seriously disappointed with @AmazonIndia. This is not the first time — repeated issues with orders, returns, and refunds.Products arrive, then suddenly “Action Required” or delayed processing. Returned items show “refund issued” but no clarity or delays in receiving money. This kind of experience is frustrating and unacceptable for a platform of this scale.Customers trust you with their money and time — but this repeated inconvenience is breaking that trust. Fix your order handling, return process, and refund timelines.Not expecting luxury service, just basic reliability.Order placed1st Order number27 March 2026404-4461401-37867622nd Order placedOrder number27 March 2026404-0327429-1037110@amazon @AmazonHelp @jagograhakjago @GoI_MeitY #AmazonIndia #CustomerExperience #RefundIssue #OnlineShopping

A

Atefeh

March 23, 2026

205-6867182-4809107

Order ID: 205-6867182-4809107 My Amazon account for no reason is currently blocked, after many try by customer services, they couldn’t find my account, but I received a fake item that its not as the description ,very poor quality ,and I would like to return or refund it.it cost me alot and no one in amazon responded to my emails

B

Bea Phillips

March 17, 2026

Left in the cold

Ordered a refurbished Amazon smart thermostat. Worked at the beginning and then did not work when we needed heat. Tried to return/exchange and even though it said return eligible until 6/19/26 (today os 3/17/26), Amazon will not return or refund. Plus it is impossible to get a hold of a support chat or anything - where it says "We're here to help, talk to a support person" there is no link to click etc. Amazon has been getting sucky as late, time to cancel our membership. Too frustrating to deal with them.

C

Chris

March 14, 2026

Off shore customer service

Off shore customer service, it has been impossible to get a US call center.

M

Mani Pichuka

March 13, 2026

Honest good

Honest good

N

nairb notlih

March 12, 2026

sent a coffee machine but had parts…

sent a coffee machine but had parts missing but amazon gave me £75.00 to buy my own a few months later the machine went faulty so had to send it back but my only option was via post office so i told amazon i cant carry heavy box so they said pay post office pick it up we will reimburse you the cost any way day later postwonan came in van to pick it up all email prove it was delivered but one month later no refund so i told amazon who says it was never posted and they gave me £75 refund not true i told them so i sent all proof of postage they said wait a month i did then again asked weres my money now i have to wait another month to me Amazon has stolen £325.00 of me and/or a coffee machine

I

IC

March 10, 2026

Worst company ever, Avoid Amazon

Worst company ever when it comes to refund, I bought Brita Marella water filter Jug, find out is a bit smaller and returned it back since January 27, the product was received since on January 29 but Amazon has refused to issue my refund even after repeated calls. Please avoid this company for your peace of mind.

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