aroma360.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 746+ users reviewing Aroma360. Read verified ratings and real customer experiences on aroma360.com before you order.
Related articles
1.2 / 5
Average user rating
746
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for aroma360.com.
Brands may not incentivize or pay to hide reviews.
aroma360.com Reviews
Read real experiences from customers of aroma360.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
LISA ROWAN
April 10, 2026
If I can give a no star 😡
If I can give a no star. Customer service and technical support are infuriating. I bought a mini diffuser in July and used it properly and less than usual and 8 months down the line it stops working. Customer service said it was out of the 90 days warranty and suggested to me to buy another diffuser. I said that it's not even a year and you're asking me to buy another one. They suggested to contact tech support. I booked a call from tech support for today 10.04 at 14.15 pm. I didn't receive any calls. I emailed them and someone called me and rang my phone for 3 seconds. I didn't get the chance to answer the call. Now they're asking to reschedule the call. I have to wait again for 3 days!
Consumer
April 9, 2026
Wrong delivery
I had a delivery that was sent to me that wasn’t mine. I called Aroma360 and was connected to Camilla. She was able to solve the issue immediately. She sent me a No COST to me return label. I received my own order the next day. I really appreciated Camilla’s help. She was patient, pleasant and everything was fixed.
Paul Yeend
April 7, 2026
Load of rubbish wrong bottle sent don't…
Load of rubbish wrong bottle sent don't work and over bearing scents not sure if they are even good for breathing in
Lori Richardson
April 7, 2026
I had a very frustrating experience…
I had a very frustrating experience with Aroma360 and would not recommend them.I purchased the Wireless Pro diffuser along with a fragrance, spending about $250 total. Shortly after placing the order, I received a call from a representative who told me I had selected the wrong fragrance for my unit and assured me he would correct it.However, when my order arrived, they still sent me the wrong bottle.When I called customer service to fix the issue, I was transferred to an AI system that was unable to help me resolve the problem. Instead of correcting their mistake, I’m now being forced to purchase another oil bottle for $54 just to use the diffuser I already paid for.This is unacceptable. The company made the error, yet I’m the one paying for it.I strongly suggest others read reviews before purchasing. This experience has been extremely disappointing, and I will be disputing the charge with my credit card company. I expect a full refund for this poor service and mishandling of my order.
Leo Leo
April 6, 2026
Purchased two oils and diffuser
Purchased two oils and diffuser, they were sent me almost two empty bottles of oils, contacted them a view times they never responded. Scammed!!! But they keep calling after placing an order to upgrade the diffuser.Bad customer service!!!
Sang Ngo Van
April 4, 2026
Over $4,000 Held for Months – No Payment, No Accountability
This has been one of the worst affiliate experiences I’ve ever had.Aroma360 has been holding over $4,000 in my commissions since January, clearly shown in the dashboard, yet no payment has been made. I’ve submitted all required documents (including tax forms) and followed up multiple times, but I keep getting either no response or vague, non-committal replies.As an affiliate running paid traffic and investing real money to promote their brand, this behavior is completely unacceptable. Holding funds for months without transparency or a clear payout timeline raises serious concerns about trust and reliability.At this point, it feels like affiliates are simply being ignored once revenue has been generated for the company.If you are thinking about joining Aroma360’s affiliate program, I strongly advise you to think twice. Based on my experience, there is a real risk of not getting paid on time—or at all.If this issue is not resolved soon, I will have no choice but to escalate this publicly across more platforms.
Clare Roberts
April 3, 2026
Shocking
Shocking! The oils are full of dangerous and toxins and the diffuser doesn’t have a CE safety mark.
michael felts
April 3, 2026
Unbelievably terrible service
Unbelievably terrible service. They, very intentionally, keep you from reaching a human being. Th
Leah
April 2, 2026
HORRIBLE EXPERIENCE! THEY WONT HONOR THE CANCELLATION!!!
HORRIBLE EXPERIENCE! I agreed to a 45 day trial period to a scent machine. I was told by the sales person that I could try different scents and if I did not like the machine I could return it no problem. I got the trial machine and could never get in touch with the sales person so I asked for a manager to handle problems I had with the machine. Manager took over and assured me I would have better service. He offered me discounts on oils and other coupons to keep the program. BEFORE THE TEIAL ENDED I WAS CHARGED AND THEN LATE FEES ON TOP OF THAT!I sent formal notice 3 days before the trial end date and now they are telling me I cannot cancel. I am warning anyone thinking about this to real ALL reviews and BEWARE! I WOULD NEVER DO BUSINESS WITH THIS COMPANY OR ANY AFFILIATED COMPANIES. I WANT A FULL CANCELLATION!
Ray Robinson
April 2, 2026
This company is like a catch and forgotten.
This company is so available in the beginning to get you signed up, but once you’re signed up it is like pulling teeth to get in touch with anyone. If there’s any issues with the machine, it’s so hard to get in touch with anyone. You may make a tech appointment and no one calls you at your appointment time. Stay away!!!
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).