arrow.com Reviews
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Join 66+ users reviewing Arrow Electronics. Read verified ratings and real customer experiences on arrow.com before you order.
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1.7 / 5
Average user rating
66
Total reviews
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arrow.com Reviews
Read real experiences from customers of arrow.com.
Brands may not incentivize or pay to hide reviews.
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Matthew Felton
March 23, 2026
DO NOT BUY FROM HERE
This company appears to be a scam. I lost $600 dealing with them, and I strongly urge others not to make the same mistake. The low prices may look appealing, but in my experience, they do not deliver the goods. Instead, they claim there were issues with your address, VAT number, or card, even after taking payment. If you try to recover your money through a chargeback, they may suddenly claim the order has been dispatched and provide what appears to be a fake tracking number.Please be extremely cautious. They also seem to operate under other names, including Verical.com.
Graham Stout
March 3, 2026
Scam of a Company…
Never heard of this company before until I recieved an invoice for an item I never ordered in excess of £350.00 via the SHOP App. To make matters worse they used an address in America when I live in Europe and also stole my email address
Paul
December 12, 2025
Sent different product and won't respond
I ordered a laptop with a touchscreen and they sent me one without a touchscreen. I cannot get ahold of someone to return it. Cannot get anyone to pick up the phone or respond to email. Had to contact my cc company to dispute the charge.
RD
September 25, 2025
Awful Azure Technical Support
I would high encourage people to avoid using Arrow as an Azure CSP. Pricing wise they may be fine, but the technical support provided is truly some of the worst technical support I've ever experienced.Arrow technical support are a terrible combination of slow, lacking in knowledge, and very reluctant to escalate issues.Even simple requests that require a single ticket with Azure to resolve will take upwards of a week due to the inefficiency of having to go through Arrows technical support. More complex issues become and ongoing battle for Arrow to escalate, and even when they do we still seem to be stuck with 3rd rate support engineers from Mindtree who aren't much more helpful.
R.M.
August 14, 2025
WARNING - STAY AWAY FROM ARROW !!!
The company Arrow ships incorrect goods. The return process is proving to be very difficult due to poor communication and potential additional costs for customs clearance. An employee repeatedly refers to the "RMA return terms" and the "terms and conditions" in several emails. However, after reading through everything, many of our questions remain unanswered especially regarding follow-up costs such as customs duties, higher shipping costs due to the goods being located outside the USA, and so on. The response we received was dismissive:"If you do not wish to return the product due to the shipping costs that may be incurred at the time of the shipment, we will not be able to process a return as the supplier has requested for the parts to be returned."While this response is understandable to a certain extent, we purchased goods worth $457.31 and paid $404.71 for shipping to Europe. Returning the goods from Europe to Arrow in the USA would again cost between $400 and $450 in shipping, plus customs clearance fees and even potential penalty duties.Arrow is unwilling to provide a clear or reasonable response or to find a solution, despite the fact that they demonstrably shipped incorrect goods. On the contrary, the employee continually mocks us as customers. A request to escalate the case to a supervisor was ignored outright.Our loss amounts to over $1,000 due to incorrectly shipped goods from a supposedly reputable dealer named Arrow. The many one-star reviews on Trustpilot should hopefully deter other potential customers from ordering from them.We can only issue a strong WARNING in this regard: STAY AWAY FROM ARROW!
Semorx
June 26, 2025
worst distribution ever seen
i havent seen a distribution like this in my entire career before. its a hard challenge to get a quote and and their "service" is even worse.
Cameron
June 9, 2025
I would not recommend this company at all
I would not recommend this company based on my recent experience. It took nearly three weeks just to get basic pricing information after my initial inquiry — an unreasonable amount of time for any business. I had to follow up multiple times with no clear updates, and when I finally heard back, I had already sourced the part from another supplier the same day I reached out elsewhere.Other companies were able to respond and fulfill my order immediately, highlighting how poorly this company handled a very simple request. Unfortunately, this delay cost us valuable time and trust.If your project is time-sensitive, I would strongly suggest looking elsewhere.
Rui Bessa
May 24, 2025
Working for Arrow (warehouse)
I would like to rate the company not as a costumer but as a (new employee) usually the trial period is 2 weeks but because I have autism and my process of learning is slower than the average person my instructor (Eric) in the meeting with the supervisors decided that I needed more time to learn. In result I've been gaven an extra week I've learned and I'm fully integrated in the company. Finally I've found a place where we get treated as people and not as numbers
Marvin
May 16, 2025
not trustworthy
Tried to place order. Was not possible - system said mit german VAT is invalid. It is not, i also prooved it to the support by sending a picture from our tax department. No answer. Just ignoring the E-Mail. Now cost went up 5x.
Sal Sal
May 13, 2025
I like the size of this Stapler
I like the size of this Stapler, very compact & easy to use!
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