artisanparfumeur.com Reviews
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Join 504+ users reviewing L'Artisan Parfumeur. Read verified ratings and real customer experiences on artisanparfumeur.com before you order.
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4.7 / 5
Average user rating
504
Total reviews
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artisanparfumeur.com Reviews
Read real experiences from customers of artisanparfumeur.com.
Brands may not incentivize or pay to hide reviews.
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Sam
April 9, 2026
Very helpful staff!
Very helpful staff!
Adrianna Landowska
April 8, 2026
I had a great experience communicating…
I had a great experience communicating with one of your team members Sara AL. She was very helpful, professional and fast at responding. Definitely 5 stars to her.
Sue
April 8, 2026
Excellent customer service
A duplicate order arrived due to my order confirmations disappearing into junk mail. Lucie G was quick to respond and reassuring - helping with the free return label so it all became no problem at all.
Linda Browne
April 8, 2026
I am a huge fan of L’Artisan perfumes…
I am a huge fan of L’Artisan perfumes and have been for a over decade now . I have just ordered the amazing and hugely popular Timbuktu for my son . I had a few navigational problems ordering it but Dean Q Was so helpful and understanding which meant a lot to me so I’m a very happy and content customer . Thank you Dean
Tanya T.
April 1, 2026
Great customer service experience
Great customer service experience. Juliette V. was very helpful, responsive, and made the process smooth and easy. I really appreciate the support!
ZZ
March 30, 2026
Discontinued scent inquiry
I submitted an inquiry about a discontinued fragrance. Tabetha B. responded quickly, suggesting a potential replacement in the current catalog. She also let me know that two free samples can be ordered at a time for only the cost of delivery ($7.50 in the US). Very impressed with L'Artisan service as well as the quality of their fragrances!
Carolyn Cohill
March 30, 2026
Outstanding service
Impeccable, professional quick service.
Richard
March 28, 2026
Great service!
I reached out to L'Artisan Parfumeur because I love their perfume Histoire d'Orangers. Sara AL has been very helpful. The service is great! I'm looking forward to try my fee samples.
Barneysmum
March 27, 2026
A very quick response
A very quick response and helped the issue I was having with the order process. Basically, order from a computer not a phone!
Lana, El Paso, TX
March 27, 2026
Great products and outstanding customer service!
Great products! Fast shipping! Outstanding customer service! Justine C. replied quickly to my request and provided assistance. Thank you so much!
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