auratenewyork.com Reviews
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Join 4,591+ users reviewing Aurate New York . Read verified ratings and real customer experiences on auratenewyork.com before you order.
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3.9 / 5
Average user rating
4591
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for auratenewyork.com.
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auratenewyork.com Reviews
Read real experiences from customers of auratenewyork.com.
Brands may not incentivize or pay to hide reviews.
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Helen
March 28, 2026
Customer service was superb
Customer service was superb! Responded within reasonable time frame with answers to my requests and took care of it without needing to go back and forth.
Jooseon
March 27, 2026
Quick and Thoughtful Support
The team was very helpful and responsive. They took the time to review my case and kindly provided a prepaid return label. I really appreciate the support—thank you!
Anne C
March 26, 2026
I got the wrong size and customer…
I got the wrong size and customer service was very helpful!
miraca stovall
March 24, 2026
Aurate New York
Aurate New York, has incredible customer service! They were extremely patient and attentive when I reached out to them for support. The Aquamarine Necklace and Tennis Bracelet I purchased from them was breathtaking! So happy I went on their website and will definitely be going back. If you are looking for expressive jewelry and vibrant colors, please shop Aurate New York!
Shayla McMurray
March 23, 2026
would give 6 stars if i could
Every person who helped me gave me quick and 5 star service. Will definitely order again from you!
Thuy Dang
March 21, 2026
Received wrong size
Received wrong size. Horrible customer support
Sheena
March 19, 2026
Top notch customer service received
Kimberly was awesome! She answered my questions very quickly and made it so easy to solve my issues. I'm a big fan of their brand and customer service thanks to this experience.
customer
March 18, 2026
Customer service is fantastic.
Customer service is fantastic.
A. Randle
March 18, 2026
Excellent customer service
Excellent customer service! I needed to change my shipping address mid-order and it was handled quickly and efficiently.
Bret Lovely
March 18, 2026
exchange easy great communication
Product was great order a 16" tennis necklace but that wasn't quite right. asked to exchange. exchange no problem, team was quick to communicate and make the return easy. immediately bought the 17' model. very professional and easy to work with...
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