bandolierstyle.com Reviews
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Join 334+ users reviewing BANDOLIER. Read verified ratings and real customer experiences on bandolierstyle.com before you order.
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3.6 / 5
Average user rating
334
Total reviews
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bandolierstyle.com Reviews
Read real experiences from customers of bandolierstyle.com.
Brands may not incentivize or pay to hide reviews.
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Stephanie Rhodes
April 4, 2026
Brand new case already peeling. Customer service is disgusting.
I’ve had a case for 3 days, it’s the chrome case. Today I noticed it’s peeling in several areas. I sent in an email asking for options. They wrote back “sorry for the warranty issue, we can exchange the case or provide store credit”. The is a 3 day old case. I will be escalating to my credit card company and will never buy from Bandolier again. It’s a $138 case cheaper lasting than Temu.
Kim Steckman
March 31, 2026
I have ordered at least 10-12 of these…
I have ordered at least 10-12 of these cases . However last Christmas, I bought 3 more, ! for each of my daughter-in-laws and ! for myself as we had all gotten new phones. Mine was the cow print with the magnetic wallet. the color on the print wore off by the end of January!! The magnetic wallet was alway coming undone and the metal clip that secures to the phone broke! I reached out to them weeks ago and they assured me they have a one year warranty and i need to provide photos and all the order info...which I did over two weeks ago and still no response! BUYER BEWARE!!! Th warranty they offer is nothing more than verbal lip service! They obviously have no intention of honoring that warranty even to a many time returning customer!!
Eloise M.
March 26, 2026
the "leather" isn't leather Don't buy!!!
the "leather" isn't leather Don't buy!!!
Michelle Mccreight
March 12, 2026
Never recovered was refunded but would…
Never recovered was refunded but would have liked item not good
Lorie
March 7, 2026
Lack of design creates of risk of losing your credit cards!
it would be beneficial to this company to hire a designer that understands how the item they sell can be used best. I spent over $100 on an item that you store credit cards in also. Because of ridiculous and unconscious design it can flat open and after use your cards can come flying out. Also it boasts that you can use it as a stand but it is contrary to iPhone design because when watching YouTube for example it is upside down. Poor design.
Over The Bloody Moon Ltd
March 4, 2026
Beware: terrible customer service and quality for an overpriced product
Beware: poor quality and non existent customer service I bought a Bandolier strap and phone case in September and assumed it would be premium quality given the high price. After just a few months the clasp on one of the clips fell off whilst wearing it. I contacted Customer Service immediately as the product is still under warranty and received a response to say they would send a replacement. I received no follow up asking for an address and have been chasing for months now with no response.Given this company charge a ridiculously high price for something that is made in China and a cheap quality, I’d expect decent customer support and a prompt replacement.Really disappointing and so if you’re looking for a phone strap, don’t waste your money!
Lana Sini
February 16, 2026
Reach out to PayPal for Refund within 30 days
I purchased this crossbody bandolier under the assumption that all the material is leather- otherwise it is not worth paying so much money for it - and it turned out that the strap is plastic. I tried to resolve the issue with customer service which was not helpful and cold. I was told since it is a final sale, they basically can't help me. If this happens to you, reach out to PayPal as soon as possible and ask them to return the product or at least be aware you are not buying 100% leather.
Jane Nickerson
February 16, 2026
Delivery delay - Now resolved - Product Good
Edit:After several emails and the original review, the parcel started to move and move quickly. It has now arrived - just such a shame I had to keep chasing and resort to this, The product looks good. The AirPods case is very tight but I guess the leather will relax in time.Product would be at least 4 starts but I have moved from 1 to 3 because of the deliver debacle.********I wish I could rate my product. All I can rate is delivery issues. I was told delivery would be 13th to 16th Feb. Then I was told it would be 17th. Now I am told there are delays but they do not confirm why or how long a delay. This was purchased for a specific reason and now may be too late. It is lack of communication which is annoying. I have no idea if or when these goods will arrive
Cynthia Pladziewicz
January 30, 2026
Beware of restocking fee and customer service concerns
I ordered the wrong color and immediately (within 5 minutes) reached out to Bandolier to correct. They were not able to do that. When I received the case I realized it is not what I expected regardless of color and I am returning it. There is an $8 restocking fee to do that. That's not the level of customer service I expect in this price category.
EC
January 28, 2026
Poor quality for the price, case broken twice, they won't replace
I LOVE the products Bandolier creates, however I've had my same case break twice, both pieces of hardware, and they only offer a 1-year guarantee. For products as expensive as theirs, I feel this is a cop out. Also, it would be easy enough to send a replacement piece of hardware if they aren't simply willing to replace the product. As much as I'd like to continue supporting and recommending their products, I will be looking elsewhere. I want a brand that stands behind the durability of their product.
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