belk.com Reviews
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Join 438+ users reviewing Belk. Read verified ratings and real customer experiences on belk.com before you order.
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1.8 / 5
Average user rating
438
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for belk.com.
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belk.com Reviews
Read real experiences from customers of belk.com.
Brands may not incentivize or pay to hide reviews.
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Mimi Powell
April 8, 2026
I made a purchase for Vince camuto…
I made a purchase for Vince camuto wedges to have them shipped was $67.64 to include the $10.95 shipping fee which is crazy! I received them they did fit I returned them having to pay another shipping cost of $12.95 my total return for the shoe is $42.91 for a shoe that I don’t have I still ended up giving the company $23.90!!! Do better BELK I will never purchase anything else and I would advise anyone else not to oh and I failed to mention I DL their app and was charged $51.95 by Apple for a supposedly subscription
Crystal
April 3, 2026
Bad business
Placed an online order for 3 items paid $35 extra for 2 day shipping. While I received 1 item on time, I'm being told the other 2 items will be delivered on Monday April 7th which is beyond the time I needed the items and well past the 2 day shipping. This is such an inconvenience and bad business. While the young lady I spoke with was helpful and provided me a refund the entire order serves me no purpose because it would have been needed prior to the late delivery date, So all items will be returned and I am done with Belk!
Bob M
March 30, 2026
Bad Company with bad customer service
Bad Company with bad customer service. Their data was breached in March of 2026. My email address turned up on the dark web. Called their customer service. I was told they are getting hundreds of these calls but they were not breached, HMMMM! Why would they suddenly get hundreds of these calls if they were not breached. Asked to close my account and delete all my info. I t will take 10 days was the answer. Horrible place, don't open an account or buy from them.
Bill
March 28, 2026
Fraudulent promo
We were asked if we wanted to open an account and receive a $50 credit, never received. Numerous calls to Belk and Sychrony, emails that did nothing. Synchrony said they never heard of the promotion. Mgr on duty at Cape Coral Surfside store was totally useless. We will NEVER shop at Belk again.
Lynne Foote
March 25, 2026
Poor Mgmt
While my time at Belk has concluded, I feel it is necessary to state that the current leadership /management style was the primary driver for my departure. While my level of education should have put me in a higher position within the store but it was never mentioned or considered. The lack of respect by the manager(s) for each employee differs depending on your position and how close you are with the current manager, Linda Colson. Accusations of misconduct, complaints that were never reported to me by Colson on dates I wasn’t in the store, and the continued harassment by Colson made it difficult to go into the store each day, knowing she would be there. Her lack of genuine support has made it impossible to recommend this organization as a viable place of employment to anyone seeking work in a retail environment.
Robert Lopriore
March 21, 2026
I ordered qty 2 Under Amour hoodies for…
I ordered qty 2 Under Amour hoodies for my grandson. Items arrived as expected and items were as listed on their site.Very happy with my purchase
Brittnee Mallo
March 20, 2026
DO NOT ORDER FROM THIS COMPANY!!
DO NOT ORDER FROM THIS COMPANY!!! If I could give zero stars I would. Had to return an order because the sizes were off. $42 order and they refund me $18???!! How is that even legal. My return was within a day of receiving it and in the same condition it came in. DO NOT RECOMMEND! SCAMMERS!!!
Jenn
March 19, 2026
Online ordering is terrible
The online ordering process is horrible. I was never given the sale price posted on the belk website. As soon as I added it to my cart, the price changed to full price. I went through entire process to the point of “place order” and no sale price. Why even have a sale if you don’t honor that price??
ABDULLAH/WANDA EVA
March 13, 2026
Haven’t received what I ordered
Haven’t received what I ordered. Can’t get a tracking number. I’m already disappointed with the quality of customer service. Three different people and answers. I’m not going to accept the order it will be returned immediately. They need to get their act together. Never again! I don’t go back and forth with people. They definitely got the wrong customer. I can spend my money where I don’t have to play tag. I’m too old for the nonsense!
Angela Barrett
March 13, 2026
I bought a dress from Belk for a…
I bought a dress from Belk for a function and paid for express shipping. I should have received the dress on Friday to wear to the function on Saturday. On Friday, when I called, the item label was created but not yet shipped. DO NOT BUY ANYTHING ONLINE FROM BELK. This is the second time this has happened!
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