berries.com Reviews
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Join 773+ users reviewing Shari's Berries. Read verified ratings and real customer experiences on berries.com before you order.
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1.9 / 5
Average user rating
773
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for berries.com.
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berries.com Reviews
Read real experiences from customers of berries.com.
Brands may not incentivize or pay to hide reviews.
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Pamela Bergman
April 6, 2026
I ordered chocolate covered straw…
I ordered chocolate covered straw berries for my grand children for Easter and they were never delivered and my credit card was billed.If you need something special do not order from this company you will be disappointed
Alex Carbonell
April 4, 2026
Easter style strawberry's (To be delivered AFTER Easter)
Ordered Easter style strawberry's for my Daughters. Selected to be delivered the Friday before Easter. (1) made it in time, the other will now be delivered 3 days AFTER Easter. Unacceptable. Attempted to chat with customer service. Waited over 45 mins before anyone came on. In the end the agent said they could deliver another item before Easter, I said 'Great' The link the agent attached in the chat, sent me to their webpage AND disconnected my chat (after waiting 45 mins !!) HORRIBLE, HORRIBLE, customer service. NEVER ORDERING FROM THEM AGAIN.
Mrs. T.M. Davila
March 13, 2026
Terrible
I was looking for somewhere local to walk in and pick up chocolate covered strawberries... this is definitely antithesis of that experience. Instead of reaching a local business, I reached someone in a different country who barely understood. Then, they refused to disclose where the shop is or where the strawberries come from....imagine being expected to eat fruit and they won't tell you where it is, where it's kept or comes from. No thank you. Absolutely disgusting.
Phydeaux
February 24, 2026
Disgraceful business practices.
I placed an order on 2/11. The website said that it would be delivered on 2/13, in time for Valentines Day. As of 2/23 I still haven’t received my order or a refund. The tracking number indicated that it hasn’t even been shipped yet. Never going to make the mistake of ordering from them again.
Jason Seastrunk
February 24, 2026
Purchased days in advance of Valentines…
Purchased days in advance of Valentines Day and paid extra for delivery. Was "guaranteed" on the 13th or 14th. Never arrived and had to talk with them over 30 minutes to get them to agree to a refund.
Midori Johnson
February 23, 2026
Awful experience with this company
My family member ordered 12 Chocolate covered strawberries and 4 bundt cakes sets. They were supposed to delivered on 12/24/2025 but came on next day. They were melted and impossible to eat them. We contacted the customer service and Robert offered full refunds and sending new sets. Yes they came but same situation. melted and nothing like edible. Robert from customer service promised that they will full refund the money ( it was about $80.00 plus tax.) which never happened. This company is horrible, unprofessional, and irresponsible. We can get same products from our local grocery store 1/4 price and taste delicious. Watch out! Don't trust this company and be careful.
Rebecca
February 22, 2026
Never delivered my order after I paid…
Never delivered my order after I paid extra to have it delivered on a specific date. They never had the order made. They took my money and never sent anything. This is the second time. This is horrible and a horrible company.
Tamara Black
February 21, 2026
Horrible quality
Ordered 4 dozen strawberry orders for Valentine's day, delivered to 4 different people, 1 dozen each, one in Florida and 3 in PA but different parts of PA. All of the orders were horrible quality. I will say that I contacted the company and they gracious did the right thing by resending all orders a new order. Sadly, we all received the second batch two days ago and the quality was again horrible, with cracked chocolate off of the strawberries, the box on the outside was so sticky. It appeared as if they were frozen after being dipped and then the mess of them thawing out is what we all got. I spent a lot of money for not even mediocre quality. And, half of the strawberries were not even ripe. They were half white strawberries in the inside.
Lydia Morgan Dimmitt
February 18, 2026
I received my chocolate covered…
I received my chocolate covered strawberries. The chocolate dip looked nice, but the berry stems were wilted.Half of the berries were not ripe.A bit disappointing.The last few years they were delicious.I was not impressed this time.
Linda Giarraputo Pulitano
February 18, 2026
Received for Valentine’s Day with…
Received for Valentine’s Day with flowers in same box . The berries which I used to love were not really ripe so you bite into some red and a lot of white and the chocolate was tasteless and hard till you bit it and it just fell off .. no creaminess to it at all .. I would have been happier with chocolate kisses .. the flowers came fine but no food in box as instructed .
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