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Join 73+ users reviewing BestVetCareUS. Read verified ratings and real customer experiences on bestvetcare.com before you order.
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2.6 / 5
Average user rating
73
Total reviews
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Read real experiences from customers of bestvetcare.com.
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Maximus Opus
April 3, 2026
Besides my order I was charged 30$ two times, from thedevinebeing in Singapore where this company is based. They don't say where they are located on the website. I received my order, which was 59$
Sheila Grimes
November 21, 2025
We ordered Bravecto for our cat from this site. It was supposed to give 3 months' protection from fleas. He still has fleas after 3 weeks, and the house is now infested. We've used Bravecto before, and it worked very well, but I don't think BestVetCare uses the correct ingredients. I've tried phoning and emailing them without success – the email is returned, and there's nobody at customer service. I also can't log into my account. Don't order from this site! I wasted nearly $38 and now will have to try another flea treatment that hopefully won't kill the cat.
Merrie Lucas
November 5, 2025
I ordered HeartGard Plus for my dog. The package looks totally different from what I typically get, and I won't be giving it to my dog. I called BestVetCare, and they said that they ship from different countries. They should ship from the country the order is coming from (for customer service and familiarity with packaging). I will not be using this company again!
Patty Leftwich
September 2, 2025
I have ordered my pet flea, tick and heartworm meds for many years from bestvetcare.com. Definitely reliable and less expensive than US. Just allow a little longer for items to arrive.
JDS USA
July 15, 2025
The price was great, but you get what you pay for. Product is a version from another country. May not be the same as marketed in the USA. The package label had a return address to a po box on the UK. Shipped from a Switzerland post office. Travel to Singapore before it came to the US. Took 2 weeks for delivery. I wish they were more transparent on their website. @
Susan Merrill
June 10, 2025
I ordered Simparica for my dog on 6/2/25. After wondering where the product was, I got the tracking number only to find out that it was shipped today, 6/10/25. So called "customer service" told me it would be about 7-14 days from today to receive. Tell that to the fleas and ticks! Customer service is less than knowledgeable/helpful when it comes to solving issues. I really would not be surprised if the favorable reviews were submitted by the employees/company. Never again...
Lanita Hammons
May 18, 2025
I have been using this company for my cats flea plus medication " Bravecto plus " for years now, and have never had a problem. There have been times it took a bit longer to arrive, but that happens with a lot of online purchases. I will continue using this company!
Tara
May 14, 2025
Strong possibility is not legit! I did a website search on this company & found out it is based in Turks and Caicos Islands, British overseas territory in the Caribbean & may not be legit per the review at Scam Advisor.
Jean Gift
May 6, 2025
I have being using the company now for awhile for bravecto and it works great for my 2 dog.. shipping is expected about 7 days after order but I have 0 complaints I think is a great company and affordable
Dana Caplan
April 26, 2025
Best Vet Care: I have ordered almost 400.00 worth of products from you in 2023. I should have known better! We are a small animal shelter and hold accounts with Bayer, Elanco and Zoetis. All these companies said these products are NOT theirs! Not even in Germany or anyplace else in the world! So we obviously stopped using your company when the animals treated with your products were still positive for parasites! I am furious to say the least and find it hard to believe that there are not more complaints! Used the profender products and was still finding tapeworm segments in the cats that were treated. I have used the real profender product from Bayer now Elanco and NEVER had any problems and always did as expected killed the tapeworms etc.. I had to retreat all the cats with drontal and cestex! I have some profender left and prepared to send to lab. We can’t afford to lose this money and I know it was from 2023 but I have been very busy and didn’t have the time to get back this. I want to hear what you have to say about this before I contact the department of agriculture re: selling these fraudulent pet products here in the US. I AM DEVASTATED!
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