betterworldbooks.com Reviews
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3.3 / 5
Average user rating
11885
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betterworldbooks.com Reviews
Read real experiences from customers of betterworldbooks.com.
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Forest
March 19, 2026
The first place I look to buy my books
The first place I look to buy my books from. They have a great selection, prices are reasonable, and they’re a certified B corporation. An online ethical alternative to Amazon! Books have always arrived in good condition and in a reasonable time frame. 5 stars.
Reuben Frankau
March 17, 2026
Does it matter if you don't receive the book you paid for?
Apparently no, Better World Books don't care if you receive your book or not. They've got your money: that's all they care about. Absolutely disgraceful attitude.The carrier says: contact the seller. The seller says: contact the carrier. In a better world, the seller would use a decent carrier in the first place, not a notorious cowboy gang like Yodel.Eventually a rain-soaked rare book turns up on our doorstep in the middle of the night, delivered by an unknown neighbour. Moral of the story: if you like books, don't order them from Better World Books.
Robert Cherevko
March 11, 2026
Good for purchases, but NOT RETURNS
Great place to buy used books, very reasonable prices. Problem-Returns. I purchased a new set of books for a gift, which were not set to deliver for several weeks. As our gift was duplicated, I needed to return the books, again, which were NOT even shipping for 10 days....They were eventually shipped/received and shipped back by my. Ultimately they whacked me for a 15% restocking fee. Totally unjust, considering my circumstances.
Lisa Minichiello
February 27, 2026
NOT TRUSTWORTHY
This company advertised an expensive guidebook to Edinburgh as if it were modern - it is a weird modern compilation of tiny antique articles - completely out of date and impossible to read without a magnifying glass. untrustworthy.
Brian Reid
February 26, 2026
Ordered this book on Amazon
Ordered this book on Amazon , it came with mold on the pages and water damage, absolutely disgusting how they could send a book in this condition.
Darrin
February 20, 2026
Complete ass
Ordered three books, all with 5-7 days est delivery times. Two of the three books arrived after 11 days. The third book has been in transit for two weeks, and BBW won't respond to my queries. Completely ass service. Will never use again.
Mary Vath
February 7, 2026
Wrong book refused full refund
I ordered one book saw the cover and they sent me another book. Than tried to blame it on me because I needed to know some strange number system they use. Refuse to give me a full refund. I literally clicked on the picture of the book i wanted.
Tracey
February 4, 2026
Wrong book delivered
I ordered an ‘A’ level study guide and the AS level was delivered, waiting on reply from BWB. First time I have used this company, disappointed.
John Hudson
January 27, 2026
Be warned
Be warned, the illustration cover they advertise may not be the one you actually receive! I was expecting the latest addition as shown in the picture but instead received a tatty old version.
Lorenzo
January 23, 2026
SCAM COMPANY
SCAM COMPANY Never delivered a book and refused to give me my money back alleging that per their policy they don’t give refunds or replacements after 30 days.
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