bisonoffice.com Reviews
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4.5 / 5
Average user rating
1510
Total reviews
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bisonoffice.com Reviews
Read real experiences from customers of bisonoffice.com.
Brands may not incentivize or pay to hide reviews.
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Mike
April 11, 2026
Easy transaction and fast shipping
Easy transaction and fast shipping. furniture came undamaged and exactly as adertised.
Brenda Salgado
April 11, 2026
Happy customer from Florida
I was skeptical about ordering something online I hadn't seen in person, from the other side of the country, because what if I didn't like it and had to return it? I received my nightstands sooner than expected. I want to give a shout-out to the warehouse team who did an excellent job packaging them because FedEx sucks with delivery! I received my order in separate days, and one of the shipping boxes had severe damage. I thought for sure my nightstand was damaged, but thankfully, thanks to the amazing packaging, not even a scratch was found. I will definitely order from this company again!
Kirsten Burton
April 10, 2026
BEWARE-Beware of ordering from Bison…
BEWARE-Beware of ordering from Bison Commerce. I ordered two end tables, $760, and one had broken leg (knot in wood at joint). We were renovating, did not open immediately upon arrival. They refused to replace this. Customer Service kept emailing “I’m sorry” but was useless. I am out $760 in addition to the time waiting for this order. Unethical, unprofessional, and I recommend NOT to order from Bison Commerce.
Alan Hutcheson
April 10, 2026
garden furniture
The product, an herb cart, was exactly what I expected. Well built and attractive. Delivery timing was great.I will definitely be a continuing customer.
Kerry
April 10, 2026
The ease of shopping with such a great…
The ease of shopping with such a great selection of products. Ultra fast in shipping! I received product within 4-5 days after purchase. Prices are very reasonable and further discounts much appreciated. I’ll be back!
Carol Carr
April 10, 2026
Company is a scam. Refuse to send a replacement for a damaged piece.
Ordered 2 Nora 2-drawer nitestands in white,Received damaged from Fedex. Drawers unable to function. The screw holding the drawer slides are ripped out creating a large hole so we are unable to reinsert and repair.I contacted Sam in Customer service, sent pictures, gave a detailed descriptions of dammage. Heard back that we should find someone to repair and they will send replacement parts after pictures and we need to send parts numbers. We cannot repair the one. The holes are unusable. We had a handyman repair one. Asked for a replacement to be sent. We have been emailing all week and he is now saying they will send replacement parts and we can have fixed. He starts asking for info again and refuses to help. We asked to return at their cost. Send a new nitestand. He says he will offer a discount. Will have the team review. Said that a week ago.
Cliff Dietrich
April 9, 2026
Excellent Customer Service and Overall Experience
The communication and support with customer service was excellent. One of the chairs we ordered had some minor damage. However, working with Bison and their customer service team, they were able to replace the chair without hassle. The chairs we received were packed extremely well. We couldn't be happier with our decision to purchase from Bison and will do so again for future furniture needs.
Dan Kunkemoeller
April 6, 2026
Simple ordering online
Simple ordering online, great price (30%) lower than big box near our home. Delivery was on time- 3rd party. Drivers didn’t offer the inside delivery upon arrival- without hand out.$ Other than that it would be 5 stars.
Mary Vincent
April 5, 2026
First off was the price reduction I…
First off was the price reduction I received, 2nd was the help I received in correcting a double order made by mistake, the communication is absolute from 1st ordering to delivery and follow up. Very happy with chair, will not hesitate to buy again. Thank you all for making this a wonderful experience.
Michelle Mann
April 5, 2026
Perfect Purchase!
Great price! Shipped fast! Very well packaged for protection of product! Product itself is great! Not sure if there's anything else to say except that I'll definitely purchase from them again when I need something.
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