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Join 1,466+ users reviewing Blue Nile. Read verified ratings and real customer experiences on bluenile.com before you order.

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3.9 / 5

Average user rating

1466

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for bluenile.com.

Score

3.9

out of 5

Good

1.5K Reviews

5

63%

4

6%

3

5%

2

5%

1

21%

Brands may not incentivize or pay to hide reviews.

bluenile.com Reviews

Read real experiences from customers of bluenile.com.

Brands may not incentivize or pay to hide reviews.

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E

Elijah

April 12, 2026

Cheap quality for big money

Spent $4,500 on an engagement ring that had a socket twist up and out of place after only 3 months of wear. Extremely disappointed in a company that has such (unwarranted) good reviews. Take your money elsewhere!!!!! It's not worth the disappointment of poor quality or the cost they'll charge you to fix their mistake.

D

Dana

April 9, 2026

Incredibly helpful and attentive even…

Incredibly helpful and attentive even though my purchases were not high dollar. Kassandra was exactly what I always hope for when dealing with any company. Personal service at its best.

S

Susan V

April 9, 2026

I needed to return the item to have the…

I needed to return the item to have the band changed. I was given conflicting information and needed to keep following up. The process was beyond frustrating.

D

Dan Shinstrom

April 9, 2026

My wife absolutely loves the bracelet

My wife absolutely loves the bracelet. When writing this review I asked her "did we like it?" And her only reply was "10/10 I love it"

L

Levi

April 9, 2026

Needs more sizing options

Blue Nile is great, prices are fair, just tough for sizing. When you order a ring, knowing it will not fit, it is frustrating. I ordered my wedding band (groom), and had went to multiple box stores to try on rings. I knew I was a 8.25 ring size. Blue Nile does not carry quarter sizes, so it is difficult to know you are ordering something that needs to be resized. Additionally, the style I selected was indicated as a ring that could not be resized by Blue Nile. I did call and ask for a potential solution, but there was no clear solution. Still a good experience, but I do now need to pay to have my ring resized, which can be frustrating.

R

Rosa Rodriguez

April 8, 2026

I didn’t receive any paperwork about…

I didn’t receive any paperwork about the diamond ring I bought.two bracelets after payment took a month to arrived, even m chatting many times complaining and asking to expedite the transaction.

S

Snesha A

April 8, 2026

Not worth it

Not worth it : the item is way too tiny to be the 1/2 carat the online information claims it is

J

Jim G

April 8, 2026

Wonderful quality of the items…

Wonderful quality of the items purchased. Easy order process. Return process could use re-engineering.

J

John

April 8, 2026

I am very satisfied I like this…

I am very satisfied I like this company.john

Y

Yulia Bell

April 6, 2026

Smily emeralds.

I had a great experience with Blue Nile. The shipping was incredibly fast—I received my ring within just 2 days of ordering.The ring looks exactly like it did in the pictures, which is always a relief when buying jewelry online. The emeralds are absolutely beautiful and truly make me smile every time I look at them.

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