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4.5 / 5
Average user rating
548
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for boats.net.
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Read real experiences from customers of boats.net.
Brands may not incentivize or pay to hide reviews.
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Nick Brueggeman
April 9, 2026
Lynn went ABOVE AND BEYOND ! 5 stars :)
john Kellett
April 3, 2026
Ordered 240$ of items and paid for priority shipping, they then emailed me saying things were on backorder and unable to ship. Date keeps changing and i reached out to customer service and asked if they could split the order to where the critical items could ship now and the rest with the backorder. They told me they couldn't do anything unless i paid a 7.95 fee to split the order, but i can cancel and reorder it split for free shipping and the critical items for the same shipping.After going back and forth with the agent Kenneth P. i asked to cancel and he asked if i was sure, i said no, i would prefer you ship the in stock critical items and the rest whenever he said for a fee of 7.95 again. i told him this is dumb i can do it myself for free and since i paid expedited shipping if the site would have displayed the "split order" why wouldn't i have clicked it being i wanted the parts rushed.again he said the 7.95 was needed and i replied "yeah for you to do your job lol" a little passed and he was able to offer me a free split order. i told him its cool you don have to do that to do whatever, he then chose to not spit the order and instead refund the order so i can place it myself.Its a shame these company's get to hold our money for a refund up to 7 days and they have no accountability.
Timothy Behrens
April 2, 2026
Boats.net takes the hassle out of ordering OEM parts. The website is easy to navigate and very informative especially if the parts are in stock, and, if not, how long the expected shipping times will be when they receive the parts from the manufacturer. Although the order ships when all parts are available, the affordable cost for the parts and shipping far outweigh the slight inconvenience of having to wait longer to receive the order. The best part is they offer different payment methods whereas other online retailers only have a credit card option.
alan adcock
April 1, 2026
Fast Shipping. Oem parts at a great price.
Sid Falgout
March 31, 2026
quick turnaround of order
jack lind
March 29, 2026
The rep was excellent
Wes
March 27, 2026
Just what I needed at a good cost
Andrea Smith
March 26, 2026
Superior customer service. Made a phone call to them, not expecting anyone to answer. Talked with Mike and he asked me to send a picture of the part, since I was not sure exactly what I needed. Had it ordered in just a few minutes. I have not have customer service like this in years. Keep it up!
Vee
March 23, 2026
The representative was very helpful and pleasant. This is the first time I ever had to order parts like this for my boat engine. The youngman really took the time to make sure I had the proper parts, and was so helpful and patient.
Stanley Eudy
March 17, 2026
Reasonable prices and parts always shipped very quick.
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