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bondiboost.com.au Reviews

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3.3 / 5

Average user rating

7222

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for bondiboost.com.au.

Score

3.3

out of 5

Good

7.2K Reviews

5

82%

4

13%

3

2%

2

1%

1

2%

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bondiboost.com.au Reviews

Read real experiences from customers of bondiboost.com.au.

Brands may not incentivize or pay to hide reviews.

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V

V P

April 5, 2026

High price cheap material : airstyler

Bought airstyler. Was my more affordable splurge vs the Dyson. Bad idea. The cheap plastic connector broke just after the 1 year warranty making the entire device completely useless. This was with infrequent use I may add. I started researching and realized it’s a common issue. Neither bondiboost nor Sephora (where I bought it from) wanted to help me in any way. I felt extremely duped and disappointed in ever spending this much money on such a distrustful company with bad products.

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elisha cope

February 22, 2026

Customer service is a joke…

Been ordering from bondiboost for many years and never had a problem. I set up a prescription for my shampoo and conditioner and normally get a email to say it is due so need to make changes before. I never received that email so they took £27 out of my bank but I’ve still got a full bottle and half so don’t need any. The email came through at 5am. I got in contact 5.30am Went on their website to see if I can call to cancel before they send it out but there is no number to ring just a message box so I messaged and had no reply all day so I messaged again in the evening and still no reply until 23.30 the next day to say my order has already been shipped. I was upset as I gave them enough time to not send the product out and because they had not read any messages it was too late. They are not time efficient. And to top it off they said I can return it but I now have to pay return postage and when asked this should be covered as it was a mistake on their end. They are saying because it’s subscription and I get it cheaper I need to pay for it. So I’ve now got to cancel my subscription and find new hair products as I don’t trust this company any more and they don’t sort problems out very quickly and it’s too late when they do which is probably their plan.

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Madison Quail

December 26, 2025

They took my money but it never arrived…

Can't even review this product because the poor quality courier service they hired didn't even deliver my order, although they said they did. "Delivered" December 18th but no where to be found. We were waiting for the delivery and it never arrived. No photo of the delivery, no response to my emails requesting delivery information. Of course I will remove this review when the product is replaced and we are able to review it.

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Kerry

December 18, 2025

Absolutely appalling service

Absolutely appalling service. I ordered Bondiboost shampoo & conditioner through Boots, but only the shampoo arrived. Boots customer service were useless and told me to go into a store. While the store staff were helpful and ordered a replacement conditioner, it has still not been received.Bondiboost can only be contacted by email, and after two weeks of back-and-forth, they are now claiming they “can’t find” my second order — despite me having order numbers and an email confirming it had been dispatched. They’ve also completely ignored the fact that they failed to send the conditioner in the original order.This has been a complete waste of time and incredibly frustrating. Shocking communication, poor organisation, and zero accountability. I’m very surprised Boots continues to use this company, as it seriously damages their reputation.

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Aaron Hodges

December 9, 2025

garbage customer service that is ran on…

garbage customer service that is ran on ai

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SUE BENTLEY

December 1, 2025

Be careful with this company as false…

Be careful with this company as false advertising. I love their products and put an order as they were advertising free gift . Guess what no free gift. They made all excuses about it. Terrible customer service

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Barham rahmani

August 31, 2025

Worst product ever

Worst product ever

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Elaine

August 4, 2025

The head of the wand has cracked within months as it gets extremely hot.

The attachments feel flimsy and also get extremely hot. After less than six months the head of the wand has cracked which I suspect is from extreme heat. This means it is now useless. I contact Bondiboost but they do not sell any spares. For these reasons I cannot recommend the Bondiboost as it is poor quality.

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oliver oliver

June 6, 2025

I purchased the BondiBoost Blowout Hair…

I purchased the BondiBoost Blowout Hair Dryer 18 months ago and was happy with its performance until recently, when the dryer suddenly broke off at the base while plugged in, exposing internal conductors. This is a serious safety concern, especially in a household with children, and I’m disappointed that a product of this quality failed in such a dangerous way after regular use.

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Lauren Douglas

April 2, 2025

Blowout brush causing sparks - save your money!

I had the Bondi Boost blowout brush, which I initially really liked. I had it for a little over a year and would use maybe once a week after washing my hair. It lived on the dressing table, and I would never wrap the cord. Unfortunately, the cord at the end of the brush started to break away, and it was causing literal sparks near my hair and face. I stopped using immediately and contacted the company. They told me because I had had it for more than a year they were unable to help with a replacement or fix, but their email encouraged me to join a BB club, promote their products and receive commission. I was shocked that they were unable to help with a faulty product that had created a fire hazard in my home - right next to my face and hair - but that, nevertheless, they wanted me to help SELL their products for them. I found this a really terrible response. Anyway - I found a replacement for literally half the price and it’s almost exactly the same. Save your money gals! It’s really not worth the £70 price tag.

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