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Join 13,853+ users reviewing BONDS. Read verified ratings and real customer experiences on bonds.com.au before you order.
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1.5 / 5
Average user rating
13853
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for bonds.com.au.
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Read real experiences from customers of bonds.com.au.
Brands may not incentivize or pay to hide reviews.
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Mark McLean
April 2, 2026
Purchased three raglan tees in store today . I asked if they are exactly the same product as I was wearing and was told ,yes it is the same cut. I did had my doubts and I was right . The tees I bought were nothing more then one step away from cheese cloth from what I bought 10yrs back . The cut is different from past buys which was most disappointing . Bonds product use to be great
Shirley Love
March 9, 2026
This company has been illegally charging me every month for over a year and unfortunately, I was going through the grief of my mother and didn’t realize that they were still charging me. I have sent them approximately four or five emails requesting that my subscription be canceled and it still has not. I highly suggest that no one buys from this company
AngelZ
March 8, 2026
I placed an order on the Bonds website and after nearly two weeks it still hadn’t been shipped. I had to chase them up myself, only to be told that they couldn’t fulfil the order and would need to cancel it and issue a refund.What’s frustrating is that I shouldn’t have to be the one following up just to find out my order can’t be supplied. If they knew they couldn’t fulfil it, they should have contacted me and processed the cancellation proactively rather than waiting for the customer to ask.It makes you wonder how many orders might just sit there if customers forget about them — which is very common with online shopping. Payment gets taken, but no goods are shipped unless you chase it up. Really disappointing experience and very poor order management.
Anon
February 1, 2026
I have been getting bonds underwear for ages now - not the only brand I get, but I pretty consistently have undies, crop tops and socks from them. The workers are always lovely (from the few times I've shopped in a bonds outlet) and I really like the soft materials of a lot of their stuff. But I got some casual style crop tops recently to just wear - because I don't need a lot of support but sometimes I like to wear something under a shirt so my nipples aren't showing. Tell me why the seams are right over where my nipples sit, and they emphasise my nipples. I would be better off not wearing anything at all under my shirt, rather than walking around with what looks like erect nipples all day.
helen
December 16, 2025
Today I had the greatest pleasure of being served by a surely valued worker in your Midland, WA, store.Her name is Ava, and I found her to be so helpful and respectful, I had to give a review and will be telling anyone to see her for service.
K.A.D
December 8, 2025
Terrible service and ordering. This will be my one and only time I buy from the bonds website. It’s been over a week and my order still hasn’t been processed. Sent in a website chat box query about it and it was just a generic auto reply I think saying order are usually processed within 2 or 3 days. Hmm that’s crap.An email saying there’s a delay and they are getting processed as quick as possible would go a long way in reassurance but no, not even that!I rang them today to find out what’s going on with my order and was told the Black Friday sales were popular and it’s taking some time to get the orders outns they are working overtime,how laughable. Definitely not good service. I wish I had read the reviews before buying from this company. I definitely would have gone elsewhere but never again.I thought buying from a well known brand that’s been around a long time, they could be trusted but nope.
Donna Maloney
December 7, 2025
I purchased 10pair on bonds stocking from bigw, I opened 2 pair and they had 2 big holes in them. I did not even have time to try them on. I contacted the company and they could not care less. I think this contact centre was in china. Stay away from this crap product
La Penelope
December 4, 2025
Bonds socks used to be great however the ones I've purchased recently have gone out of shape quickly in the foot and are now baggy and too big for me.
Helen Simpson
November 28, 2025
I purchased 3 mid-weight crew tees recently from Bonds online and I noticed that the t-shirts were made in Bangladesh. The Tee shirts looked different and fabric seemed softer. The neckline is different and doesn’t have the two layers of stitching and the neckline gathers now after just one wash. The sleeves are slightly longer and the body of the tee shirt is 70mm longer than my older tee shirts and the tee shirt isn’t as ‘shaped’ as my previous tee shirts. I am very disappointed with the new product now made in Bangladesh. I was always able to guarantee looking good in a Bonds Tee shirt but it is not the case now. I use to purchase 3 or 4 tee shirts each summer but I will not be buying anymore unless Bonds returns to the earlier manufacturer. Helen
Nae
November 25, 2025
Terrible shopping experience. Please buy in-store rather than be ripped off online. Customer service is absolutely disgusting as well. They don't care about customer satisfaction.
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