buywinesonline.com Reviews
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4.3 / 5
Average user rating
134
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for buywinesonline.com.
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buywinesonline.com Reviews
Read real experiences from customers of buywinesonline.com.
Brands may not incentivize or pay to hide reviews.
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David Burke
March 30, 2026
Support quickly responded to my request…
Support quickly responded to my request to change the shipping address. Thank you Lupe!
SueLAandNY
March 25, 2026
Great website and service
Easy ordering and great customer service when I had difficulty entering a gift message.
ABL
March 6, 2026
Very easy platform to use
Very easy platform to use. Price was reasonable and even shipping cost was ok. If possible a lower cost wine shipping category would be helpful even if it means waiting a few weeks for delivery. B-
Teachgbm
February 18, 2026
FedEx failed to deliver my wine for…
FedEx failed to deliver my wine for over a week. After many calls to them with no positive results, I contacted your organization and your representatives were quickly responsive to the situation, and helped resolve my problem. Thank you for the extra service provided. The wine is good also.
Lynda S.
February 6, 2026
CAVEAT EMPTOR...
CAVEAT EMPTOR...I feel misled in that I ordered 10 bottles of wine and received 10 half bottles- one was damaged with the cork popping through the top. I requested compensation and was told for a fee of $79 I could return the bottles. That is absurd. I never thought to examine the ml amount of the bottle as based on the photo on their website, the bottle looked like a standard sized bottle- and importantly was priced accordingly. This is a true case of CAVEAT EMPTOR. I reached out to customer service, and they offered to credit me for the damaged bottle; however, no extra offerings to offset the lack of satisfaction as a customer. I would have at least offered a coupon for a future order or even sent a complimentary bottle of wine. I will NOT order from this company again. And I advise anyone considering ordering from this company to think twice. It is preferable to support local businesses. You will not save money by ordering through this company.
Bevsau
February 6, 2026
Great place to do business with.
Always a pleasant experience as I am always treated as a special customer and receive great customer service. They have a wonderful selection at great prices and offer incentives for different wines at different times of the year. Very happy especially now that my new box of wine arrived today.
Robert MOORE
February 3, 2026
Awesome experience!
Great variety, prices and customer service!
Natasha Tremble
January 21, 2026
Paid $241, Never Received Order, No Refund
I paid $241.01, including $71.85 for overnight shipping. The product was never delivered.BuyWineOnline changed my delivery address without authorization to a Walgreens pickup location. Walgreens confirmed they never received the package, yet BuyWineOnline continued sending pickup emails and refused to issue a refund.Instead, I was told I would still owe $143.70 in shipping/return fees for a product I never received.It has now been nearly a month, multiple refund requests, and no resolution. Their issue is clearly with FedEx — yet they are holding my money.Unacceptable customer service. Buy at your own risk.
Bob M.
January 19, 2026
Great experience
Great prices, great service, great wines!
Taylor Wood
January 13, 2026
Do Not Buy From This Company.
Do Not Buy From This Company.My package was damage and lost in shopping and they are requesting that I pay 49$ for them to reship the product that I already have purchased.
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