byloftie.com Reviews
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4.2 / 5
Average user rating
98
Total reviews
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byloftie.com Reviews
Read real experiences from customers of byloftie.com.
Brands may not incentivize or pay to hide reviews.
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Hank
April 7, 2026
Nikki was very kind
Nikki was very kind, quick to answer my questions and resolve my issue. I rarely get customer service like this - it's refreshing.
Claire
April 7, 2026
you responded really promptly and…
you responded really promptly and really understood the issue from my the customers point of view. You did not take a defensive position. I felt really listened to. Thank you
Matthew Lewis
April 7, 2026
Amazing customer service
Amazing customer service
Kevin
April 7, 2026
Helpful support
Support was helpful in resolving an issue. The clock itself is nice. Lots of free sounds included and it has a clean modern look.
Mark Stucky
April 7, 2026
The Trustpilot Team
The Trustpilot representatives (Grace, Joymae and Carolina) who helped me with my return were exceptionally responsive and communicative throughout the process. I really appreciated their help getting me a return shipping label, acknowledging receipt of the item, processing the return, asking for information that would be helpful to them and finally making suggestions to help me on my end confirm that the credit had been processed.
Nicole Kyner
April 5, 2026
The clock was just the start
I went in early on the clock to get away from excessive phone usage and fell in love with the alarm sounds. I broke ground on my first of three lamps after seeing their inaugural sale and fell in love. The colors are amazing, the defying is gorgeous and space saving and I love being able to set a visual alarm to start stretching. Delightful. I also purchased two sets of the nightlight to distribute throughout the house- perfect diffused lighting where you need it. This company produces thoughtful products with humans in mind. Sorry I took so long to review!
Luis Álvarez Acosta
April 5, 2026
They took real interest in solving an…
They took real interest in solving an unexpected problem.
P
April 3, 2026
Nikki was incredibly helpful and kind!
Nikki was incredibly helpful and kind!
Kayla Milacek
April 2, 2026
Real people working customer support!
Real people working customer support!! Love it!! They understood my issues and made it easy to get help and get things resolved.
Marta Doniec
April 2, 2026
So helpful
Can you imagine I made a typo on my email address while checkout ? The team immediately helped me not only to locate my order hut also correct the address ! Thank you so much
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