campsaver.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 237+ users reviewing CampSaver.com. Read verified ratings and real customer experiences on campsaver.com before you order.
Related articles
1.8 / 5
Average user rating
237
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for campsaver.com.
Brands may not incentivize or pay to hide reviews.
campsaver.com Reviews
Read real experiences from customers of campsaver.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Mingyu Wen
March 15, 2026
Never shipped
Bought a backpack a month ago and never shipped, not a back order. Contacted CS and they said they will forward to their logistics department to reach out to me once they hear back, now it has been two weeks and I hear nothing.
Kazuto K
January 18, 2026
THEY DECLINE YOUR REVIEW because it is negative! no original box or tissue paper SLOW SHIPPING
Slow shipping! No Original Box or Original Tissue Paper from Stanley product! $18.05 for shipping to wait TWELVE DAYS! AND they declined my in-store review which had no inappropriate language or anything of that sort!
Kristen
January 6, 2026
Zero accountability - ignore the discounts and shop elsewhere
I placed an order on January 1 and paid $60 for 2-day shipping (so, expedited order). When I saw it hadn't even been sent out by the weekend (Friday was a full business day), I attempted to make contact via email before their office opened on Monday (to ensure it either shipped already and just wasn't updated, or request to cancel), and that went unanswered. I saw it still hadn't shipped, so on Tuesday morning, I sent another message. Still no answer, and in the afternoon, it shipped. I leave the country tomorrow and won't receive the order. I called, and the rep said they're only willing to refund the $60 shipping if USPS agrees to 'return it to sender'. Campsaver refuses any accountability in taking 3 business days to ship a 2-day shipping order??? I get it's 2-day delivery from the shipping date, but taking 3 full business days just to get an expedited order out is absolutely insane. Especially after 2 attempts at outreach. Who would pay $60 to expedite and have it arrive over a week later!? I'm disputing this with my credit card company and recommend that no one orders from them, no matter how good the discounts look - it's just not worth the hassle. I will only remove this review if I receive a prompt refund in full.
DPAlex
October 31, 2025
Worst customer service
Advertised product they didn't have in stock. Wait time went from 1 month to 2, to 3, to 4 months, in which time I moved. So I changed my "default shipping address" on file with them. I also called them and received assurance that they had my new address. But they sent it anyway to my old address on file at the time of the order- 600 miles from me. When I called them for assistance, they gave none, aggressively denied any responsibilty whatsoever for ignoring revised default shipping address. Just argued and argued, "that was the address you gave when you placed the order." Forwarding cost me $$ and much time and effort determining where the heck the item was, and arranging for item to be shipped to present address. Item received appears gray market, a color combo only sold in Europe. I pray it fits and I don't have to deal with these jokers again with a return.
Charlene
August 18, 2025
No refund for defective tent
This company does not stand by the products they sell, even if they are found to be defective when put to use. I bought a Eureka tent from them less than a year ago on 9/01/2024; but this month on 8/16/2025, after only my fourth time using it (and the first rainstorm I experienced with it), we woke up after a night rain with the entire base of the tent soaked in water. As soon as I returned from camping, I called Campsaver customer service for a refund and was told they have a 30 day return window and can do nothing for me. I will not buy from this company again knowing that even if their product is found to be unusable when put to the test on a camping trip, they make no exceptions to their short return window.
Bernie John
July 11, 2025
Poor customer service -not worth the headache
3/4 packages arrived so badly packed that multiple items damaged. don't believe the 'free returns' is doesn't apply overseas and for me the cost was more than the items! Lengthy and obstructive processes - insistence on photos of the 'damaged' box so that a claim can be dealt wit by 'shipping' and NO ACKNOWLEDGEMENT or willingness to accept the box wasn't damaged - the damage was because hard items IN the box hitting each other in shipping was the problem - its not the transport company Campsaver it YOUR staff not packing things appropriately!! Unless you're in the US - shop ANYWHERE else. Now I'm out of pocket, and have damaged products
Jessie Fast
July 10, 2025
Extremely Slow
Placed an order end of June. They charged my card immediately but it took over a week for them to start processing order. July 8th they notify me there is no ETA on shipping date although they assured me my items were in stock. New update, items won’t ship until July 23rd. Cancellation of order was easy and received confirmation cancellation promptly, the only positive of the entire experience.
Michael Preising
June 25, 2025
I ordered a ski helmet that did not…
I ordered a ski helmet that did not fit. Campsaver said it was unreturnable. Although my order confirmation and invoice said nothing of the sort. It actually said free and easy returns. Beware! I am now stuck with a $250 helmet that doesn't fit. I will never do business with them again.
Si
June 20, 2025
Not the usual optics planet experience
Got a fancy backpack for 100 bucks less than retail value. I was anxious because their website looked suspiciously like the optics planet website… who says everything is in stock when it isn’t… anyway it came few days after order. Great experience overall.
Customer
May 6, 2025
Didn't honor an Online Discount, Made Invalid
Didn't honor an online discount coupon they were showing sitewide on a banner. Had an item in cart with a coupon code they were advertising on their site, and had to run to take care of an errand. Went to place an order when I got back, and they had changed the item from being able to use the discount code, to earning bonus in store rewards points so it would be exempt from the coupon discount. Other models/styles of the item still worked with the discount, but not the one I was going to purchase. They are trying to push people to either pay full price, or only get their in store rewards points instead.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).