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1.8 / 5

Average user rating

1773

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for canadiantire.ca.

Score

1.8

out of 5

Bad

1.8K Reviews

5

10%

4

2%

3

1%

2

3%

1

84%

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canadiantire.ca Reviews

Read real experiences from customers of canadiantire.ca.

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J

Josie Santos

April 10, 2026

Maria was kind and helpful.

Maria was kind and helpful.

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Emoh

April 7, 2026

Very disappointing experience

I had a very disappointing and concerning experience with a Canadian Tire garage during a winter tire change.During the service, they broke one of my wheel studs. Instead of taking responsibility, they tried to charge me for both the part and the labor, claiming the stud had been previously over-tightened. This was already frustrating, but the situation got worse.When I returned to speak with the manager, I was met with a rude and dismissive attitude. I was essentially told that if I didn’t want to pay, I could just take my car and leave—even though driving with a broken stud is unsafe.Because I no longer trusted their work, I went to another garage. There, I was informed that the wheel lug nuts had not been properly tightened, which is extremely dangerous. I was told I was lucky the wheel didn’t come off while driving. They also noticed missing valve caps.I had to pay $200 to fix these issues.Overall, this experience showed a lack of professionalism, accountability, and basic safety standards. I strongly recommend get your car fixed somewhere than Canadian Tire.

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H P

April 2, 2026

Garden Center fail!

Purchased an outdoor kiwi plant for $25.00 and it was dead the next day. When I asked for a refund, they told me it shouldn't be planted outside... except to say, it is an outdoor plant... as all kiwis are. If it shouldn't be planted outside, it should not be made for sale! Anyway, no help, not even a replacement or a store credit.

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Client

March 28, 2026

The North Saanich Canadian Tire

The North Saanich, BC Canadian tire store where I have purchased a lot of stuff have never said thanks once . They don’t print thank you on there receipts. The experience at their Customer Service counter has only been rude . The automotive Parts manager Paul is the rudest person I have ever met . His comment when I presented a little problem ,that he could easily solve , was to dismiss me as one of those people . I don’t think they would want him back if he wanted to return to England. He is the crown prince of low class British rudeness . Stay away , go to Lordco or Napa , much better experience

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JOHN

March 28, 2026

They are not Canadian in any way!

They are rude and try and overcharge or pretend you need work you don’t!Homophobia is rampant in the stores!If you go you will be ripped off!

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Mark Banns

March 28, 2026

Service added BS fees.

Received a quote for new tires and installation, Price was excepted so had work done at my Campbell River store. At payment time invoice increased by $130 due to "dirt on rims". What fool takes an hr labour to clean rims. I know this was not true, earlier the week before I had a shop investigate a vibration. They checked for dirt and then found a u-joint worn. Rim dirt was checked. This was the LAST time I will ever use Canadian Tire service department. There are lots of shops in my area that are not "rip offs". Never again CT.

A

Ashley Bailey

March 24, 2026

Didn’t feel welcome and lots of discrimination

I was recently hired for a position at the garden centre, but unfortunately my experience was very disappointing.From my first day, I felt unwelcome and unsupported. The team primarily spoke among themselves in a language I did not understand, which made communication and integration extremely difficult. I received no training or guidance on my role or responsibilities.When I attempted to contribute or ask questions to be helpful, my supervisor made it clear that my input was unwelcome and that I was overstepping or challenging her authority. Instead of receiving support, I felt isolated and “hung out to dry.”Regrettably, with the lack of onboarding, team inclusion, and basic professional courtesy I was relieved to leave them job. I would not recommend this workplace to anyone seeking a supportive and professional environment.

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Mary Lynn Grant

March 24, 2026

Give credit where credit is due!

We had an issue with a Gazebo we purchased at Canadian Tire, London, ON. at the Hyde Park Store. We dealt with a young lady in customer service named Sienna. She was attentive, made phone calls to get us information we required, advised us to call the Gazebo company to discuss the issue, and supplied us with the info we needed to reach the necessary people. Sienna made sure her store Manager (Jaymie) was aware of the situation incase the Gazebo company called and she wasn't working. Within days, thanks to Sienna staying on top of things we had authorization to have new Gazebo replacement and because of her suggestion to contact the Gazebo company directly, we also had the old one removed and the new one installed. Thank you Sienna for all your help!

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Kevin Henry

March 21, 2026

VERY UPSET

Drove 50 km to buy HydraEdge tires advertised in flyer for 30% discount.Got there and they had HydraEdge plus ,52 of one correct size and 8 of another usable size!But guess what,NONE of those were on sale.Just the HydraEdge,I guess there are 3 types.THEY would not accommodate me with a substitute!!I did end up ordering tires,but contacted candian tire customer service hoping for some compensation for back and forth trips.Got a so sad too bad reply.

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JPD

March 20, 2026

Had a terrible experience with Automotive centre. Early March 2026

Had a terrible experience with my Daughters car at the Canadiantire on Brodie Dr Orillia On.She brought her 2012 Toyota Camry in for a shaking front end and a complete check over,  they recommended a full brake servicing. So we said Ok I guess so. its good preventative maint. After they replaced some bushing and did the brake servicing she got the 1300.00 Bill.  They didn't not even solve the initial problem of the shaky front end.  And while I had the tires off changing them, I noticed the right front rotor can barley move by hand.   And the caliper guide pins didn't even look like they where even serviced at all. Terrible brake servicing . They sent her home with a shaky front end still. I'm totally unimpressed with Canadian tire Automotive in Orillia.I WILL NOT be taking her car there again. For Anything.  It going to the Dealer to resolve the front end shaking. 

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