candleberry.com Reviews
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1.6 / 5
Average user rating
120
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for candleberry.com.
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candleberry.com Reviews
Read real experiences from customers of candleberry.com.
Brands may not incentivize or pay to hide reviews.
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Stephanie
January 11, 2026
My candle was never delivered
My candle was never delivered. I reached out to them and requested my candle or my money back. Their response was to unsubscibe me and tell me I could no longer send texts. Terrible service
Nena
October 10, 2025
Hot maple toddy candles I have bought…
Hot maple toddy candles I have bought them for years you used to just take top off and u can smell them now even when lit they hardly smell
Melody
January 22, 2025
I bought 3 spray canisters and one…
I bought 3 spray canisters and one sprayed great the other two stopped spraying. I contacted the company for an exchange and I was outside the time limit. Will not buy from this store again!
Darla Meyer
January 22, 2025
Bad quality high price
I left a review on their website. It mysteriously disappeared. I ordered my first and last Candleberry. Hot MapleToddy. It was wonderful the first 2 days. After that absolutely no scent. After 2 emails their reply was that some scents are stronger ( this was touted as their most fragrant and popular), and I could send it back. No offer to help with return or offer of replacement.
Tberg
November 27, 2024
Wholly disappointed
Wholly disappointed. Not the same company they used to be in terms of product quality or customer service. These candles are over-priced. Very little scent.
Shari G.
September 24, 2024
Very Disappointed
I ordered the "Candle of the Month" Black Cherry Bourbon for $89 . This was my first purchase & was excited to receive it! However this candle had barely any scent at all.
Sheila Bowman
January 6, 2024
WILL NEVER ORDER AGAIN!!😡
I made a $70 purchase, consisting of the scent "Warm Caramel Brulee" wax melts, small jar candle, and two room sprays. The wax melts and small jar candle smell as amazing as I expected! However, the two room sprays smell of a STRONG CINNAMON SCENT!!I phoned "Candleberry" to let them know I was so pleased with the wax melts and small candle jar, but the room spray smelled of STRONG CINNAMON. I had told the CSR that I would gladly return the two room sprays for even exchange of another product, in that scent, for the price I paid; if they'd send me a Prepaid Postage Label.I was told...."We can issue you a refund for the cost of the two room sprays, but, in this situation, you would have to pay shipping cost to return the items to us".WHAT!?!? VERY VERY VERY BAD CUSTOMER SERVICE!!!WILL ""NEVER"" ORDER FROM THEM AGAIN!!Loved the scent I ordered; but also love a couple different scents from Walmart..at a fraction of the price!! lol
Heather Thomas
December 1, 2023
Horrible first impression
I recently ordered 3 candles from Candleberry for the first time ever. I have to say, I’m so disappointed! The first one I’ve lit so far, is Friendship Tea. It smelled great on cold, so I was excited to burn it. It’s a dud. Not only was there barely any hint of the notes, but it had a ‘chemical’ smell to it. Also, no matter how many times I trimmed the wick, it kept mushrooming! I finally gave up and threw the candle out with the jar half full. Such a horrible first impression. Hopefully the other two I purchased are sooo much better. If not, this will be my first and last purchase. 😖
Melanie Peterson
March 26, 2023
Finally found scented candles way better then Yankee.
Finally!! A very highly scented candle that smells amazing!! All you candle lovers out there, try them! I was so pleased. Excited to order more!!
Brooke Morris
March 20, 2023
I love their candles
I love their candles. They burn slow and are all great smelling scents. I would definitely recommend Day Dreamer. It smells amazing!!!
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