captainjackcasino.com Reviews
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1.7 / 5
Average user rating
112
Total reviews
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captainjackcasino.com Reviews
Read real experiences from customers of captainjackcasino.com.
Brands may not incentivize or pay to hide reviews.
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Danny
April 11, 2026
Please never play here
Please never play here. I made the mistake of winning $2000. I originated a withdrawal on March 10. Every time I speak to customer service, they say I need to provide an ID. I’ve provided it 3 times! They will never admit they have received anything from you so they can not process your withdrawal.And, depending on who you talk to, sometimes they request a copy of your bank statements!! I’ve played online for 20 years and have never been treated so poorly. Told them to keep the money (hint, they were going to keep it anyway!
Kathryn
April 8, 2026
This is my 4 th day waiting on…
This is my third day waiting on payment. Seems to me unfortunately that these reviews stem from the truth on their payment process. Riddle me this. When I deposit do they not get my crypto instantly through the blockchain? So WHT IS IT DAY 3 AND NO PAYMENT. It is not rocket science to review an account and deem it payment worthy and send it. 7 /10 days is a joke. Dissatisfied. Disappointed. Hoping to adjust review later. Other inclave casinos cash out in 24 hourss? What gives?
Melissa
March 30, 2026
Scam
They don't pay out and they also take from what you have as far as I'm your account too okay as it suits them this is a scam! If they pay out I have yet to see. It says manager approval but still they denied it so don't go by that either.
Jeffrey Isaac Maddox
March 28, 2026
Thieves and scam artist
I deposited $85 into my account. And then I one quite a significant amount of money and I cashed out, and they said that I never did. And I complained, and they refunded my $85, but they said it'll take 7 to 50 business days. that is such a rip-off and a scam artist. Move, I can't go to them and tell them. Let me have 7 to 50 days and give me your money. And then I'll pay you back when I feel like it. If I was to do that, that is considered theft. Why is it okay for them to? Please do not waste your hard earned money on this shady casino
Nancy
March 22, 2026
AWFUL…JUST AWFUL
I can’t believe I didn’t check these reviews before I became involved with them. You will NEVER…EVER…CASH OUT. It’s a great set-up. You trust them because the employees are so friendly; but when you try to cash out…FORGET IT. They tell you what your bank should be, what bank they will accept, the number of transactions your bank account should have, your balance…on & on. Stall tactics and the employees should be ashamed. ESPECIALLY YOU SAM A.
Nancy
March 22, 2026
Wow...i wish i had read these reviews…
Wow...i wish i had read these reviews BEFORE i went thru the grief of trying to withdraw winnings. They drag you thru hell and back trying to withdraw winnings requesting information they DONT need and shouldnt ask for. They tell you what bank, what balance you need, how many transactions your bank account needed to have and more. I stayed because of the Host, but now im embarrased i stayed. Once they verify the account and the individual that should be it. They are not an American company, so there really is nothing you can do. DONT PLAY THERE, DONT TRUST THEM . Also, beware of their sistercompant SLOTS OF VEGAS.
Casey McLain
March 20, 2026
I hit a jackpot on this casino for 1600…
I hit a jackpot on this casino for 1600 dollars and all I have been getting is the run around and them trying everything they can to not have to pay me. They make u wait for several hours just to speak to someone in customer service....I have sat here waiting for over 4 hours one time and it's never been less than two hours waiting all for them to just make another excuse as to why my withdrawal was denied. These people are a scam and the customer service is no help at all!!!
Braden
March 18, 2026
*****PSA*****(read terms and conditions)
You with 900 dollar winnings being reduced to 100 ....let me guess you must have trouble reading because if simply view the terms and conditions of 35 sign up bounus it allows a withdrawal from the casino of no more and no less than 100. So delete your post stupid. Warm regards M.V.P
Cynthia Hoagland
February 12, 2026
Machines are rigged and don't bonus…
Machines are rigged and don't bonus often.They just take your $$$$ and it's no fun!!!!
Patricia Fransman
February 12, 2026
Bad reviews vs Good reviews
Those people that got paid, are most likely affiliated with Captian Jack. If a company get to many negative reviews they would ask a couple of individuals to PST a few positive reviews. How stupid do they think we are. 99% of the reviews are negative and 99% of player cannot get their winnings. If they are so legit, I dare them to pay me my winnings and not Litecoin account, my account.
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