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Join 426+ users reviewing Cherley. Read verified ratings and real customer experiences on cherley.com before you order.

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2.4 / 5

Average user rating

426

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for cherley.com.

Score

2.4

out of 5

Fair

426 Reviews

5

23%

4

2%

3

3%

2

3%

1

69%

Brands may not incentivize or pay to hide reviews.

cherley.com Reviews

Read real experiences from customers of cherley.com.

Brands may not incentivize or pay to hide reviews.

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J

James Studnicka

April 5, 2026

* one star

* - one star at tops

C

Chef AJ

April 3, 2026

Fake site

Fake site. Took my money, never provided a tracking number for my order. When I reach out to the service email, it says it doesn't exist. Another scam company it looks like.

Q

Quindon Smith

March 5, 2026

Money was taken off my card never…

Money was taken off my card never received my packages can’t track dwn my package seems I done got scammed I ordered in December of 2025 it’s the 3rd month 2026 still no package what a rip off

I

Ingrid Long

February 7, 2026

I returned some items and they never…

I returned some items and they never send me my refund. Don't shop its a scam.

D

Dean Elhadddad

January 31, 2026

Been 2 weeks now and never received my…

Been 2 weeks now and never received my order

C

Chan Fuller

January 28, 2026

Poor Business

Money was taken off card and never received any shipping or tracking information. Have no idea if or when I will get the order an email confirmation of items being shipped was never sent.

S

Sorcha Pike

September 16, 2025

Plunge Neck Wide Straps Lace Cover Ups…

Plunge Neck Wide Straps Lace Cover Ups Maxi Dresses-Black SKU: K776352928758976512Th Do not purchase , spent £48 for a dish cloth .Looks nothing like the picture. I'm so angry.Waited nearly 3 months for something I can not and would not wear .Absolutely disgusted . Was totally ripped off

C

Cassie Cole

June 22, 2025

Ordered a dress and never received the…

Ordered a dress and never received the dress. They state in their shipping policy you should receive an item, if in the USA, within 15 days. It’s been over 30 days and I have received nothing. Do not order from this website.

J

Jade

June 1, 2025

not as seen in pictures

ordered two dresses from cherley and both of the dresses were completely different to the pictures. Asked for a refund and the return address and was told that i can have a 50% discount the next time i order and not a refund... seem like scammers and don't show real clothes that they sell.

B

bmcustomer

April 23, 2025

Order not received 2.5 months later

It has been over 2.5 months since order was placed and "shipped." Have not received the package and have stopped receiving tracking updates. Cherley support representatives have not offered to help resolve the issue. The items are shipped from China and will take at least 3 months to receive. Just go buy something else from another store.

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