chuckecheese.com Reviews
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2.1 / 5
Average user rating
55
Total reviews
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chuckecheese.com Reviews
Read real experiences from customers of chuckecheese.com.
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Hugh Carpenter
March 16, 2026
it was great
it was great
Pam Sackett
March 13, 2026
Price isn't reasonable
Price isn't reasonable. Pizza with 4 drinks $50 with coupon - pizza was close to being paper thin. I was told the toddlers could get on and sit on attractions, with no charge. However, I wasn't told that the climbing had a $10 charge per child. They have a large opening, and our 3 grand children under 3yrs old all wanted to go on it. They do not understand when there is a large opening into it that money is involved. They became very upset that they couldn't use it to the point that we had to leave. Even the adults became frustrated, and it was a horrible time. I don't ever plan to take my grandchildren to it again. It isn't fun, it is a hardship to financially go to this place, and you would need 4 large pizzas to feed 4 adults and some children. I don't recommend eating or playing at Chuck E. Cheese.
Abe Dlamini
March 13, 2026
3 stars
i worked here as the nightguardthe animatronics do get quirky at nightnearly died :(the animatronics are chill thopizza tasted funny but it was aightbad pay tho
Lisa Clarke
February 26, 2026
Rename the "Fun Pass" to "Scam Pass"
Chuck E. Cheese's Fun Pass is a scam. It locks you in for a full year with no option to cancel. Also, they didn't even bother to mention that. Chuck E. Cheese's is a bunch of scammers who want £7 a month.
Geraldo David García Bravo
February 16, 2026
I had a disappointing experience at…
I had a disappointing experience at Chuck E. Cheese. The employee at the front desk strongly encouraged me to sign up for the Silver membership, but she did not clearly explain that it requires a 12-month commitment. That important detail was only mentioned at the very end, which felt misleading.During the interaction, she was frequently on her phone and did not provide attentive or professional customer service. I also felt that when I hesitated or asked questions, she treated the situation as if it was my loss, rather than helping me make an informed decision. That made me feel uncomfortable.As a parent trying to create a positive experience for my child, I expect transparency, respect, and clear communication—especially when it involves a long-term financial commitment.
Jonathan
February 11, 2026
BOYCOTT THEM
They were found in the epstein files. BOYCOTT THEM
Lucas
February 9, 2026
Bad service
Man take a picture in my niece ass hole at the bathroom at chuck e cheese
Lavender toons
January 1, 2026
Cute marketing for seing your info not for marketing
so they ask for your real name & said something like what if we wanted to give you A Cake when its kinda suspicious to me.
Josh Doucette
December 14, 2025
Don’t Go There it’s Not The Worth Of Money
The Manager Joe in Poughkeepsie Chuck E Cheese is Rude And Place There is Awful…They Kept Playing Same Christmas Songs!! Don’t Ever Apply To A Job There Cause I Will Never Work There!!!
Mike Jackson
December 8, 2025
Worst birthday party ever.
We had my daughters birthday party there yesterday and it was a hot mess. There was no organisation the kids spent more time sitting and waiting on the staff than they did playing. Our party director John was no where to be found. Our kids waited 20 min to get their game play cards then were called to the table 15 min before pizza even came out. Once again John no where to be found. Then when they were finally there with the pizza we had to fill all of our own drink pitchers and were told to keep the kids at the table for the birthday show. Which was another 15-20 min. Mind you now my kids have been sitting and waiting around for half of the party. Your parties are not cheap at all and I wasted a ton of money. At one point when I couldn’t find John before the birthday show I went to the front counter asking when the heck the show was going to start. The snotty girl up front went off on me and said it will start when it starts. I will never ever come back. My wife is deployed to the Middle East and this was supposed to be something fun to take my daughters mind off the fact that her mummy was missing her birthday and it did the opposite.
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