citychiconline.com Reviews
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3.5 / 5
Average user rating
136
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for citychiconline.com.
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citychiconline.com Reviews
Read real experiences from customers of citychiconline.com.
Brands may not incentivize or pay to hide reviews.
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Angela Hamner-Lee
May 25, 2025
Deeply Disappointed
I have been shopping with this company since 2016. I don't know what happened, but the sizing is actually inconsistent now, but more importantly, the fabrics are junk. I could get better quality and sizing at Old Navy.... Which is also terrible. City Chic really messed up....
Eva Tingley
January 30, 2025
I don't know what happened over the…
I don't know what happened over the last couple of years but CityChic sucks now. The sizing is OFF, the quality is terrible. Did they stop using a 2X fitmodel? Everything is just off with ALL of the things I ordered. I'm a pretty standard 2X, like across ALL brands. I just bought like seven things from them and they all fit terribly, and the materials are so janky now. I am so disappointed, and because I bought them on sale I cannot return the items. It's all just really disappointing and honestly I used to LOVE CityChic!! Get right CityChic, get right!
Colby
May 7, 2024
Do not trust this company
Do not trust this company! I bought a dress over a week ago and paid $7.95 for shipping. The dress came defective and was missing the slip from under it, so it was see through! I reached out to CityChic the same day to send them pictures and get a replacement, but they said it has to be reviewed by their escalation team. The next day, I follow up and it had to be escalated again. After a third time, I asked for a refund because the dress would not get to me in time for my baby shower and that had to be reviewed too. Asked to speak with a manager and was told someone would contact me, but they never did. Beware of their reviews too. I tried posting so this wouldn't happen to someone else, and they delete bad reviews from their products.
Chelon
November 9, 2023
Love this site
Love this site. As a long time customer I do find that most of the styles and prints are repetitive.
Shay
November 6, 2023
Love the fit
Love the fit, styles and price!
Barbara Evans
November 6, 2023
I purchased 3 swimsuits and they all…
I purchased 3 swimsuits and they all are perfect! I love everything you sell, best quality and price!
Erin
November 6, 2023
Great clothes & shopping experience
Great clothes, easy to shop, speedy deliveries, easy returns
Glen Blackwell
November 2, 2023
Online shopping is easy
Online shopping is easy. I love that the dresses are not long. Good quality and good price. Love your clothes.
Heather Kotowich
November 2, 2023
Stopped shipping to Canada
Stopped shipping to CanadaNot sure why, hope it returns.I shop about 4-5 times a year and now I can't. So frustrating!
Ernestine Esambe
November 2, 2023
I love the quality of the dresses and…
I love the quality of the dresses and bras I have purchased. I have some sexy bras that are eye catching. Live it when they have the outlet sales
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