clearly.com.au Reviews
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Join 7,859+ users reviewing Clearly.com.au. Read verified ratings and real customer experiences on clearly.com.au before you order.
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4.4 / 5
Average user rating
7859
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for clearly.com.au.
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clearly.com.au Reviews
Read real experiences from customers of clearly.com.au.
Brands may not incentivize or pay to hide reviews.
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Arianna
March 24, 2026
Terrible products and service.
Absolute nightmare – CLEARLY should not be trustedI ordered 4 boxes of contact lenses and every single one was faulty. I contacted CLEARLY multiple times, sent clear photos of the broken lenses, and never received a refund—just a hollow “sorry.” Their customer service is completely useless, and their product quality is unacceptable. I am beyond disappointed. Do not waste your money on this company.
Emmily Moylan
March 24, 2026
Order shipped in great time and in good…
Order shipped in great time and in good condition. Have had to ask for a tax invoice to claim on my private health insurance.
Camila
March 23, 2026
I had a great experience ordering my…
I had a great experience ordering my contact lenses from this company! The delivery was super fast, which I really appreciated. Their customer service was also excellent.On top of that, I even received a little gift with my order, which was such a nice and thoughtful surprise. It definitely made the experience even better!I highly recommend them and will definitely be ordering again.
Allan
March 22, 2026
Great lenses and very fast delivery
Great lenses and very fast delivery. Thanks you.
Entusiast
March 10, 2026
They have no customer support. Don't buy from them.
I purchased contact lenses. My health insurer reimburse me as long as the receipt shows what I purchased. The receipt send by Clearly only stated I purchased contact lenses but not how many boxes. My insurer requires a bit more information than that. I tried to contact Clearly to ask for a more informative receipt. They have three ways of contacting them: 1) phone (no answer despite numerous attempts), 2) email to customer service (they never respond) and 3) chat with their customer support (whatever I write the chat immediately close with "Your conversation has ended"). I warn Australians from using Clearly.
Annette
March 8, 2026
Delivery was very prompt and packaging…
Delivery was very prompt and packaging was great
Michael
March 6, 2026
Back order doesn't mean forever.
About 3 weeks ago you told me that my order was on a back order which I thought meant forever it didn't and I received my audit today fully thank you.
cryptoNsports.info
March 6, 2026
In to my 3rd year with Clearly
What can I say, Try Clearly and you'll know why I switched and stayed.
Minaba
March 5, 2026
Happy customer
A good shopping experience with fast delivery...what more could I want or need?
Hayley Gee
March 5, 2026
Easy to use Site with helpful searches…
Easy to use Site with helpful searches and teach support also with a huge range of contacts
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