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Join 337+ users reviewing Competitive Cyclist. Read verified ratings and real customer experiences on competitivecyclist.com before you order.
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4.8 / 5
Average user rating
337
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for competitivecyclist.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of competitivecyclist.com.
Brands may not incentivize or pay to hide reviews.
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Antonio Piccinini
April 13, 2026
Tamara i's a great seller! Thanks for your support. I'll for sure share this with friends!
Josh Warren
April 6, 2026
Tamara S is the best person and customer service person ever. Makes me feel like I am a personal friend of hers while I am a customer
Scott Greb
April 1, 2026
Very prompt detailed replies, understanding of what I’m considering and educating me on what the options are.
Eric Wing
March 30, 2026
Very helpful
Russell Carr
March 20, 2026
Horrible experience buying a $12k bike from Competitive Cyclist.First the bike was shipped 5 days late, then before it shipped I asked the supervisor to go line by line confirming each item only to learn that they had installed the wrong stem, which delayed the shipment even more. Then when the bike arrived, the rear brakes didn't work which totally conflicted with the "quality checklist" they shipped with the bike. After all of the problems, and having to pay Velofix $279 to repair the brakes, they refused to pay for the repair and instead told me to either pack and return the bike "or the matter closed."Also, their "gearhead" staff are sketchy and constantly try to sell you things you don't want.They're "customer service" and quality are horrible. Don't buy a bike from Competitive Cyclist.
customer
March 17, 2026
I arranged to send back the item that was too small, and got a replacement item that is more expensive, but was discounted.
Steve Burbridge
March 13, 2026
Brett was great!! I had an issue with an order through PayPal and he was going to refund the $. But he kept digging and found the order. Great customer service, and I got to chat with a real, live human!!
Luis Ortiz
March 10, 2026
Great help for this purchase, also super friendly and was very knowledgeable on these continental ties ! Thanks again and can’t wait to receive before race day
Dana Wolfe Hood
March 7, 2026
First interaction, with a completely different rep was terrible. The person said "they could" discount the item of question, but didn't. Chat found a different rep. Tamara was awesome and quickly found a solution to the price match/question and saved the sale, as I was about to buy from a different retailer. Tamara was professional and went above and beyond what I expected. And I've been in bicycle retail management for over 15 years, and over 20 years in customer service management. Thank you Tamara!
Dave
February 22, 2026
I have bought two amazing and life-changing bikes from Competitive Cyclist and a lot of other gear. Their experts have helped me quite a bit, and my satisfaction is 100%
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