contactsdirect.com Reviews
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4.1 / 5
Average user rating
3155
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for contactsdirect.com.
Brands may not incentivize or pay to hide reviews.
contactsdirect.com Reviews
Read real experiences from customers of contactsdirect.com.
Brands may not incentivize or pay to hide reviews.
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Amy Magsam
April 13, 2026
Best price and fast delivery
Best price and fast delivery
Eileen Arnold
April 13, 2026
Website said free priority shipping yet…
Website said free priority shipping yet I was charged for it. Delivery was well past projected date.
Eugene Bruno
April 12, 2026
You guys have been excellent and very…
You guys have been excellent and very understanding. I thank you again.
Angela Moss
April 12, 2026
Easy and accurate
My contacts were easy to order and uploading my prescription was easy, too. My order arrived when promised and was accurate. The price was also good!
Thomas Shelburne
April 11, 2026
Some back-and-forth was necessary to…
Some back-and-forth was necessary to resolve my order. The representative was very helpful, and I received the order for free after using benefits and a coupon.
john
April 11, 2026
They suck
They suck. Took my order when they knew they didn’t have them in stock.Got my order wrong. Won’t let me return them or get my money back. Do not do business with these people.
Maryann Marks
April 11, 2026
Fast and efficient service
Fast and efficient service. Best price i found. Easy to use my insurance. Quick delivery! Will definitely use them again.
Josh De Freitas
April 9, 2026
Avoid
Cancelled my order with no communication, not even an email. Just an awful experience and a website to avoid.
Susie
April 9, 2026
It was easy to order contacts on line…
It was easy to order contacts on line with out hassle
Ian Dues
April 9, 2026
I ordered contacts they happily took my…
I ordered contacts they happily took my money. I never recieved any sort of tracking info only that they were sent. Then I was notified that they were delivered. I never recieved my order! They said they would make it right and either REFUND my money or replace my order. I chose to have it replaced.. come to find out they then denied it because apparently my prescription was out of date. Why was it acceptable in the first place?? Very DISSATISFIED!
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