cowshed.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 152+ users reviewing Cowshed. Read verified ratings and real customer experiences on cowshed.com before you order.
Related articles
3.6 / 5
Average user rating
152
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for cowshed.com.
Brands may not incentivize or pay to hide reviews.
cowshed.com Reviews
Read real experiences from customers of cowshed.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Nicola
April 8, 2026
Carol from the customer service team…
Carol from the customer service team was very helpful
Mark Hjaltun
December 24, 2025
I have copied and pasted the previous…
I have copied and pasted the previous comments, same dire experience in terms of where my purchase is or not and the hell of EVRI. Many other brands to use but a shame.....'Order a package at the beginning of the month, kept chasing them, then today on Christmas Eve Eve, they tell me it’s lost in transit and refund me without asking what I would like to do. This has left me in quite the predicament with no presents for my family as they kept saying it should be out for delivery within the next day. I asked if they could send another package and I’d just have it after Christmas and they said no as my refund had already been processed. No offer of free shipping for the next one or anything and they have sold out of what I had ordered. Disappointed is an understatement.'
megan harrison
December 23, 2025
Missing parcel. No help whatsoever.
Order a package at the beginning of the month, kept chasing them, then today on Christmas Eve Eve, they tell me it’s lost in transit and refund me without asking what I would like to do. This has left me in quite the predicament with no presents for my family as they kept saying it should be out for delivery within the next day. I asked if they could send another package and I’d just have it after Christmas and they said no as my refund had already been processed. No offer of free shipping for the next one or anything and they have sold out of what I had ordered. Disappointed is an understatement.
Martin
December 10, 2025
Very poor service …
Ordered a Christmas gift for my wife who is a loyal customer. I paid for next day delivery. Chased Cowshed and they responded by apologizing and refunding the delivery. I continued to chase over the next week to find out when it would arrive. Responses back each time apologizing again saying they would check and come back to me. I finally received an email back saying “sorry they had sold out of the gift set I bought and they would refund”. No offer of an alternative or a gesture of good will against another item. Very disappointing and a sure way to lose loyal customers.
IrishN1
November 30, 2025
Misleading sale is not what it seems
Advertising site wide 25% discount for orders over £80 - no code needed. This is not applied in the checkout. I put £200 of products in the basket and zero discount. The product has a discount from 238 to 200. This is not a 25% discount it is a miserable 15%.Cowshed sales are scams. Avoid
Fiona Ettridge
August 22, 2025
Can’t get hold of customer service to…
Can’t get hold of customer service to arrange a return.
Daniella
July 16, 2025
Excellent Lava Shell Massage in a Dated Setting
I recently had a 90-minute Lava Shell Massage at Cowshed in PrimroseHill. The massage itself was excellent — the lava shells stayed hot longer and provided a deep, soothing heat, and the therapist was skilled and attentive. The longer duration offered good value compared to other spas.However, the ambiance wasn’t to my taste; the rustic decor felt a bit dated, and the cleanliness was disappointing — the toilets smelled unpleasant, and the massage bed’s face cradle had an odor, though the therapist kindly provided extra cushioning.The massage oils didn’t have a strong scent and felt less pleasant compared to other places I’ve visited.There was no shower or relaxation area afterward, so I had to get dressed quickly and leave. Overall, the spa experience felt less polished than others I’ve tried.Good massage but the surroundings and facilities could definitely be improved
Arika Dellfield
July 11, 2025
Excellent quality cosmetics
Excellent quality cosmetics. recommended for sensitive skins, and above all immaculate customer service. A recent delivery got lost/stolen by Evri but Cowshed replaced it immediately without questions and delivered very fast.Many thanks!
Sarah
June 18, 2025
Product smells nice but be warned of irritants
Yes the products smell amazing, but a lot of the ingredients are actually banned in the EU and particularly the shower gels I react badly to them once the ingredients become airbourne. It's a shame for such expensive products that many people will have bad reactions to them - now I've discovered these clearly irritate me I am binning all my cowshed products. In the past used Elemis, Espa, Liz Earle with no problems but never know anything as harsh on the throat as Cowshed shower gel once it's turned into steam
Frankers
February 6, 2025
Excellent massage but the place needs a makeover
My son gave me a birthday massage at Cowshed in Primrose Hill. The masseuse was excellent and I have no complaints about that. The venue is tired and uninspiring and there is a slightly arrogant vibe at the reception which isn't particularly welcoming. I didn't feel inclined to hang around after my treatment. My previous Cowshed visits were before Soho House took over ownership. My view is that the personal service just isn't there now. Have no complaints about the treatment but the ambiance is clinical and unwelcoming.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).