creationl.com Reviews
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2.4 / 5
Average user rating
74
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for creationl.com.
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creationl.com Reviews
Read real experiences from customers of creationl.com.
Brands may not incentivize or pay to hide reviews.
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R C
January 15, 2026
Happy & bummed
My mom & I have ordered from C.L. mostly happy with products. Few times there was sizing issues which they responded quickly. Now we've recently was sent Going Out of Business catalog. I went to their website thru this website. And says they are No longer in business. Announcing a sister Co. that had started.
donovan malcolm
November 8, 2025
Mariam.a was very helpful and curtious…
Mariam.a was very helpful and curtious and solved my query immediately.
Regina
November 7, 2025
Mariam.a
Mariam was helpful in dealing with my queries and I was very satisfied with the service.
Sheila Gustafson
October 26, 2025
Buyer Beware!
I have a catalog with prices....when I go to the website, the prices are much higher that what is stated in the catalog. Catalog says Going out of business everything 30% off. Not so. Per the catalog...Jacket originally $45..on sale for $18. Checkout on website....$27. I call this a SCAM
Eva Pedersen
September 8, 2025
Beware! Money charged; merchandise not shipped.
I would give it zero stars if I could. I ordered a blouse 10 days ago and received emails saying that it shipped, but it is a lie. The shipping company has not received the item yet, 10 days later. When I called their CS asking to cancel, I was told that the item cannot be cancelled because "it's too late to cancel." They were quick to charge my credit card, but I have received nothing. Be aware of a scam! They have tons of bad reviews.
Debi D.
August 15, 2025
I love your clothes
I love your clothes. But I am so disappointed every time I receive your catalog and see all your beautiful pants that are never offered in tall sizes. Not all women are short with a 29" inseam. You offer petite in almost everything, how about letting us with 32-34 inch inseams also buy and love your wonderful pants, especially the linen selections? So disappointing.
Charlotte Johnson
July 15, 2025
Low Quality & Inaccurate refunds.
First, the clothes are horrible. the fabric listed as cotton is like paper -- thin and stiff. the sizes are off and when i returned the merchandise, they neglected to refund the tax which in ca is sizeable. No reason to order when you have to pay for shipping to you and shipping back. I'm giving them 2 stars because when i called customer service they did refund the return shipping as a courtesy. Refunds are processed by the warehouse who only refunds merchandise costs not taxes which means they get to pocket the tax unless someone catches it.
Carmen
June 13, 2025
They offered a free gift set of purses…
They offered a free gift set of purses and a scarf (4 pcs) with an order of $30.00 or more. I ordered over $60.00 and never got the gift set. I was told they were out; period. This is a deceptive practice to get sales. I consider Creation L an unethical company. I will never order from them again.
Marsha Liebl
May 23, 2025
Wish I had read the reviews first!
On Monday, I placed an order for a top that was on sale. My debit card was charged right away. I clicked on the tracking number today (Friday) and UPS has no record of it. This company is located in Florida- so they say - and their website says orders will be shipped within one business day. It's been five business days and it hasn't shipped. I do a lot of online shopping and I know what good customer service looks like. This isn't it.
Andrea Brown
May 15, 2025
Do not trust them I have been ordering from creation Lnot…
I have been ordering from creation L for a few years now and have always been satisfied until recently I placed an order for over 100.00 they had a 4pcs accessory set free gift I didn't receive it when I called to inquire about the missing free gift I was told it was on back order I placed my order on April the 12 called again may 14th was told sorry it's no longer available I feel like I have been taken advantage of this is false advertising I don't like it and you just lost a loyal customer I don't like lier's so I will shop elsewhere with a company I can trust
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