csd.shop Reviews
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Join 768+ users reviewing Consigned Sealed Delivered. Read verified ratings and real customer experiences on csd.shop before you order.
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2.6 / 5
Average user rating
768
Total reviews
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csd.shop Reviews
Read real experiences from customers of csd.shop.
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PM
April 11, 2026
CSD = SCAM
I gave them items which they valued at £4465 in January 2026. I did not receive a single account statement or notification of anything being sold. When I asked for them to return my items then they decided to tell me they had sold everything. I still haven’t got a single statement or a single penny from them. No idea when anything was sold or how much anything was sold for. They have basically stole all my items. I will be going to the small claims court to recover my funds. These people are criminals!! Stay far far away
Angela Kraska
April 11, 2026
mint condition Max Mara glasses
Great max Mara glasses. Mint condition. I lost my pair in an Uber and wanted to replace them - found the exact pair. So happy to have them back! Shipping took a week or so due to importing from other country. Came with the same packaging as the original.
Ciara Bell
April 10, 2026
BIGGEST SCAM AND ABSOLUTE TIME WASTERS
BIGGEST SCAM AND ABSOLUTE TIME WASTERSI gave this store 2 pairs of jean's worth £1,500 EACH back in May 2025. They had already priced it at a stupidly low price but i just needed the money so i trusted them with my items. I decided to chase at the end of 2025 to see if they had sold, to which they replied no. Weird as i couldn’t see them online but thought nothing of it. Until nearly a year later when i decided to chase again, nearly 23 emails later i was told they had been sold. I asked many questions like when were these sold, how much for and when will i receive my money… To which i got a reply saying ‘i don’t have that information, i’m waiting on the sales team to respond’ Weirdly enough the sales team don’t have a contact number for the public. I then thought let me check the reviews and it all made sense. Scam artists. In some of the most prestigious locations, it’s mind boggling. I will be taking legal action against this company. DO NOT GIVE THEM YOUR ITEMS. I think i might make good out of my home printer and print out ‘CSD IS A SCAM’ all around london until i get my money :)
Narly Golestani
April 9, 2026
stained items sold
I purchased a black top that had a faint white stain on the front. The salesperson explicitly stated that the stain would wash out and demonstrated this by wetting the garment, which made the stain temporarily disappear. This misrepresentation directly influenced my decision to proceed with the purchase.After subsequently washing the item properly, the stain remains clearly visible and has not come out. I contacted the store to request a refund. They have refused, relying on their store policy and asserting that the stain was visible at the time of purchase. However, this does not address the fact that a clear and specific misrepresentation was made that the stain would wash out, which has proven to be incorrect. After several email exchanges with the customer support it became clear that they take absolutely no responsibility in this, blame me for having purchased a stained item, and refuse to refund me for it. They even went as far as to say they won't even exchange it for store credit because I had washed it (this was required in order to try to get the stain out and wear it!). This is clearly not a professional and honest company, was one of the worst consumer experiences I've ever had, and I will not be shopping there again.
Grace MacArthur
April 8, 2026
Great staff very friendly and helpful…
Great staff very friendly and helpful but not pushy. Great range of quality gently used clothes - good brands!
Sarah Belfort
April 8, 2026
Waiting for payment for 6 months
Like many other reviewers I’ve had an appalling experience as a consigner. Still waiting for payment for a Prada dress I consigned in September 2024. No one reached out to tell me that it sold – I followed up a year later and was told it had sold, though they couldn’t tell me when. I was promised payment “at the end of the month” in November 2025. I’ve chased them up several times since then and have been told “the accounting team is fully aware of the situation.” But the payment never comes through. Do not give CSD your clothes if you want to be paid for them.
MJ
April 8, 2026
Third review and still no response…
Third review and still no response regarding my £600 payment. Ignoring customers is unacceptable. If this is not resolved immediately, I will proceed with legal action.
susan Isserlis
April 7, 2026
Still no statements of sales so further…
Still no statements of sales so further dishonesty. I urge anyone who still has consignments left at CSD to withdraw them as it is highly unlikely they will be paid. This corrupt company must close and answer to the courts.
Edina Sljivar
April 6, 2026
Well done you have done great job
Well done you have done great job
Alasdair Carmichael
April 6, 2026
Ongoing atrocious experience with CSD
Ongoing atrocious experience with CSD. I continue to write these reviews because they continue to insist on lying. It is a genuine disgrace to British business that this company, which operates on systematic theft, continues to exist. They owe me over 10,000 pounds and it’s very telling how easily they respond reviews that are positive but ignore the past three reviews that specifically address their crimes. There are not many companies that can operate with this level of malicious business intent.
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