dossier.co Reviews
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4.6 / 5
Average user rating
2449
Total reviews
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dossier.co Reviews
Read real experiences from customers of dossier.co.
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Janet
April 10, 2026
Customer service A++
Customer service is prompt and very helpful. They took care of my request in record time. Excellent customer service which is rare in today's world.
Rosie Samra
April 10, 2026
Made a mistake with my shipping address…
Made a mistake with my shipping address and dossier employees made it better so fast. Thank you
Brent Frost
April 9, 2026
I Love Dossier!!
I love Dossier! I got a thank you email from Dossier and decided to reply and let them know how much I love their brand and my favorite scents!! I get compliments everyday on how good I smell & I always say Dossier!! My top favorites are Powdery Peach, Floral Rhubarb, and Citrus Green Apple (In that order)! They last super long!! I spray the tops & bottoms of my wrists, inner elbow, & my neck and shoulders! It lasts all day!! Especially if you sweat a little the fragrance intensifies! I can spray perfume in the morning and I will still be able to smell it at the end of the day even while I'm in bed! They are super potent and a little goes a long way!! They are extremely affordable while still smelling so luxurious! Their customer service is also amazing! When I sent out the email expressing my love for Dossier I got an email back so quickly! Didn't have to say the usual 24 hours for a response back. It was probably within 10-20mins! They are super friendly and responsive!! Just makes the company better in my eyes! Carolina & Robert were so nice and responsive in my emails! Thank you Dossier!!
Fora
April 8, 2026
My New Favorite; Amazing Scents and Effortless Experience
I ordered three Dossier perfumes for the first time, and I was very skeptical at first, but I was pleasantly surprised. They turned out to be very good. I chose scents inspired by originals I already own, and the smell was very similar, with impressive longevity throughout the day. On top of that, the customer service and return process were excellent; very easy, smooth, and fast.
Mary Wistrom
April 8, 2026
Recommend them for all your girly scent…
Recommend them for all your girly scent needs. A mistake was made within my order. They were quick to acknowledge it, rectify the issue, and mail new scents out. Reliable honest company. 10/10 would recommend.
customer
April 7, 2026
I could not log in to my account
I could not log in to my account. I sent a customer service email on a Sunday evening, and I had a response when I logged into my email on Monday morning, from an actual person, not an AI generated responce
Ashley J
April 7, 2026
1st Order
This was my first time ordering from Dossier- amazon shipping marked my order as undeliverable (I think they are lying) and Dossier refunded my order right away! So although I didn’t get my order Dossier has the best customer service!! They are so helpful and friendly- I would definitely recommend them to anyone looking to order fragrances!
Dossier fragrance review
April 7, 2026
Good scent profiles
Good scent profiles for a good price. Allows customers to try iconic fragrances for a fraction of the price. I forgot to add the 3 ml sample I was curious about and contacted customer service. They replied promptly and addressed it
Grace Kariuki
April 7, 2026
Order mixup & Poor packaging of the replacement
I made an order of two different fragrances: Woody Sandalwood and Fruity Oakmoss. However, I received the Fruity Oakmoss and Spicy Mimosa. So after a couple of email exchanges, they offered to send a replacement to the same address (which I had indicated was a temporary one for that particular order, and I had left). The individual who received the package indicated it came poorly packaged. They sent photos. The box was dismantled in a way, the perfume was below the usual placement area, and the packaging paper on the side. It was so bad. I love their fragrances, however, this was a disappointment.
Tashuwa M.
April 7, 2026
Way to go Dossier!
I purchased 4 fragrances so far. Ambery saffron, Ambery Vanilla, floral marshmallow and powdery tobacco. I like the first 3. They're not overpowering, but soft and feminine. Very nice. But the last one is absolutely exceptional to me by far. It is strong to start but the dry down is beautiful. I can smell the tobacco and vanilla perfectly, I love the woodiness, very well blended. This will be a phenomenal fragrance in the winter! Excellent job Dossier!
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