dutchbros.com Reviews
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2.4 / 5
Average user rating
83
Total reviews
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dutchbros.com Reviews
Read real experiences from customers of dutchbros.com.
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DM Pentrack
April 11, 2026
PLEASE Lose The Mindless Cashier Bantering!
This happens at every Dutch Bros, every time. The cashier's awkward, forced attempts at making conversation. This has to be some misguided corporate directive to keep the customer "engaged" while waiting for his drink. "So what are you up to today? Oh just running errands, huh? Doing anything fun this afternoon? Any plans for the weekend?" Please stop. Can I just pay for my drink and resume listening to my podcast in peace while it's being made? Is there a polite way to say, "Please shut up. I don't care to engage in Happy Talk with you. If I try and politely front off the interrogation with disinterested, one word replies, "Chatty Cathy"-- apparently pulling her OWN string in there-- never seems to get it.
jessica albert
March 29, 2026
This month we all have birthdays so I…
This month we all have birthdays so I have been there a few times but it makes me sad that they no longer say happy birthday and or write on it like they used to only because it was my kids birthday today. And this time going through was the 5th drink I have bought this month 2 large and 3 mediums (i am not talking about the free birthday drink it this) but I only have 42 points how many drinks do you have to buy to get to the 250 to get a free drink? I thought it would be around 10 to 15 but at 42 with 5 drinks I’m not even a quarter way through and this is why I am switching to just Bentleys they are the upbeat that Dutch used to be they make you feel special on you birthday or just for driving up. Dutch got its love from the attitude they used to have now that that is gone there is no point in paying the same price or go the extra mile for a drink from them. I already had my feeling about them saying they were upping the prices to keep their staff and as soon as they upped their price went their to wait twice as long because the only had 3 people working verses 6 and that was in Texas so they lied just so they could raise prices and what funny is I would’ve thought nothing about them raising prices if they didn’t say they were doing it so they could keep their staff then didn’t follow through.
Tracy
March 24, 2026
Drive thru 45 minute wait time at Broomfield, CO
I can't understand how it takes 45 minutes sitting in the drive thru line waiting to get my pre-ordered drink with 6 cars in front of me. Starbucks doesn't even take that long even with the same number of cars and they have complicated drinks also, and don't get me started on the 2 lines merge into 1 crap, I know you're just trying to get the most amount of cars in a small area but with the extremely slow service I'm waiting for drive thru road rage to break out! I'll stick to Starbucks i can handle the 15 minutes max wait.
Mark S Erwin
March 4, 2026
As far as the staff is concerned it's a…
As far as the staff is concerned it's a positive but my wife just had her blood work done today and we had just recently started drinking Golden eagle sugar-free coffees lo and behold my wife's blood work come back her ldls and hdls were all elevated due to this stupid ass coffee. If you're trying to lose weight I wouldn't recommend drinking their supposedly sugar-free coffees. We knew it was too good to be true and don't we look stupid LOL
Aaron Douell
February 18, 2026
Very good coffee
Very good coffee, fast service loyalty program is the best ever. I definitely recommend this business. I only wish there was one in rogue River, Oregon
Mandy H
January 16, 2026
Overpriced Overrated
Overpriced - Not easy to place order mixed up order no clear processing people standing by for online orders Appeared a tight work space - staff looked strange more like Halloween - did not receive my receipt Missing proper space from drive through limited staff
Teresa Fyffe
January 9, 2026
I love my Dutch location
SACATA (hope I spelled her name right) is a joy every time I see her, she makes me look forward to my visit to Dutch, it’s like family and a great way to start my mornings at 67th Ave and Cactus!!!!
Karen
January 3, 2026
Stole my money, wrong drink and rude service
Horrible!!!! put $20 on a pass and then the app refused to use it!!! What the hell. Chat box is ancient technology and no help at all. It will take weeks to resolve this. WRONG DRINK!!!! The attendants are rude and the drink was totally screwed up and tasted awful. Obviously the barrista or the attendant made or gave me the wrong drink. This crap place will never be able to compete long term with Starbucks or Mcdonalds. The people working there act like they are doing you a favor. HEY OREGON INSPIRED LIBTARDS: I am doing you a favor trying your crap place for a second time.
Monica Perez
December 17, 2025
Shame on dutch bros
Shame on Dutch bros . Do not even bother to apply if your OVERWIEGT OR YOUR Appearance DOES NOT meet their STANDARDS . Meaning PRETTY OR CUTE AND YOUNG. Discriminate against overweight Orr not cute or pretty or energetic . Two mothers had their daughter’s Apply one thin pretty the other a little overweight young. Guess which one was offered the position. This is in my opinion Similar to bullying being disrespectful. Hurtful to the overweight daughter. It’s sad to say she knew she would NOT get the position . They applied to prove a point so the other girl took the job but called back and said she was turning the position down. Does ditch bros know how they make these younger people feel just because they are overweight.
Alex Wright
November 11, 2025
Food Poisoning
I got food poisoning from the sausage breakfast sandwich and was hospitalized. Corporate was helpful at first, then a second employee named Shay (who is in another state, didn't see my medical records, and is not a medical professional) told me that I did not have food poisoning and that they would only give me a free drink. Absolutely insane and disgusting. They have stopped responding to me and I have a $2,500 hospital bill that is 100% their fault.
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