eastwood.com Reviews
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3.5 / 5
Average user rating
204
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for eastwood.com.
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eastwood.com Reviews
Read real experiences from customers of eastwood.com.
Brands may not incentivize or pay to hide reviews.
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Keegan Burke
April 10, 2026
DO NOT BUY AN EASTWOOD WELDER
Welder broke after less than a month of use. We've now spent over a month trying to get assistance, following up daily with them, with absolutely zero resolution or semblance of effort on their part. We are a business who was evaluating their welders as a potential option to switch (meaning I was hoping to buy 20+ of their top end welder if the quality and support were at least reasonable), and we have still been treated poorly.
Frank
April 6, 2026
Price on Facebook ad was not honored at…
Price on Facebook ad was not honored at checkout. Company representatives gave an excuse that they cannot control when the ads run. I know for a fact this is not true. And even if it were true, you should put an expiration date on the ad. Otherwise this is a bait and switch. As far as the welder goes, I have only tried the arc mode so far and it appears to work well. You should offer an assortment of tips either with the welder or as an accessory.
Dan
March 29, 2026
I'm restoring a 1955 Plymouth and…
I'm restoring a 1955 Plymouth and everything I've order for doing the project has been great. It arrives fast and their customer service people are very helpful if you have questions.
Rocky Richardson
March 28, 2026
I bought the Eastwood 2x2 plasma table…
I bought the Eastwood 2x2 plasma table last year & though it took me a while to understand how to use it, Once I had it figured out I really enjoy building parts with it. Much better than the Langmuir table I used to have which I could get no support for. last week one of my stepper motors broke & Eastwood sent me a replacement immediately, got it in two days. Had my machine up & running in 10 minutes! Thx guys..l.you Rock!
Michael Freeman
March 22, 2026
Very poor customer service and return policy!
Ordered the HotCoat® 100kV Powder Coating System for $999.99 and it was missing parts. Called the following morning and asked for a refund and was immediately sent an RMA but no shipping label. That evening still now shipping label so I called again and was told the one that issued the RMA will have to send the shipping label and she would message her to send it. 31 hours later still no return shipping label. So they have over $1000 of my money and I don’t know when I will get it back.
Khushal
March 5, 2026
Today my experience was really good…
Today my experience was really good especially miss Aarti she gives management i really appreciate for her best wishes
Dan Myers
March 2, 2026
They don't actually ship anything or communicate. Don't buy from Eastwood.
I ordered a small bottle of touch up paint and clear coat and had my order confirmed on 2/17. The next update I got was 9 days later when I got an email saying my order had shipped. When I received the order the next day (I'm also in PA) it was just the clear coat. Frustrated, I went to their website Sunday 3/1 to see why my order status now just says it was delivered when all I got was clear coat. Today, 3/2 I receive an email saying my touch up paint is delayed for another MONTH. This is stupid, it's touch up paint and this company had multiple chances to reach out and let me know that before simply sending the clear coat and not mentioning I would not get my touch up paint. Now I wasted almost 2 weeks waiting for nothing. Don't buy from Eastwood, they will screw you around. I will never buy from them again and I'll probably just accept the loss, leave this review and throw their paint in the garbage. If I ever even receive it. Thanks for scamming me, that was real cool.
Michael “Tigermike” Mathews
February 16, 2026
Ordering
Ordering, I’m directed to a coupon and go through all the directions for $10 off, I get to check out and it says I can’t use it on my order, whatever. I get the items fairly fast and in the box with the application wand the plastic tubing is broken in pieces probably from the cold weather. I have some more flexible tubing around and it might work okay but I might need to go out and find some other stiffer stuff. Not impressed!
vic
January 14, 2026
Shipped fast rep helped
Shipped fast. Arrived intact. Ordered wrong color and rep helped when I called immediately after order placed.
Frederick MacCornack
January 13, 2026
Excellent products and excellent…
Excellent products and excellent customer service. As with any online purchasing, if you do your research in advance and double check before you click, Eastwood is my go-to source for painting and related products.
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