eriksbikeshop.com Reviews
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Join 1,817+ users reviewing ERIK'S Bike - Board - Ski. Read verified ratings and real customer experiences on eriksbikeshop.com before you order.
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4.3 / 5
Average user rating
1817
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for eriksbikeshop.com.
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eriksbikeshop.com Reviews
Read real experiences from customers of eriksbikeshop.com.
Brands may not incentivize or pay to hide reviews.
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James
April 13, 2026
Fast shipping and everything was as…
Fast shipping and everything was as expected
Tom
April 12, 2026
Honored return policy. Replacement bike is in good shape and I"m happy with it's performance.
Honored their return policy and replaced bike that was delivered with damages.
Paula
April 11, 2026
Great Service
Everyone was friendly and helpful. I needed a bike assembled and it was done much quicker than I expected.
Richard
April 9, 2026
Disappointing post sale support
I bought a bike from Erik’s online that was $12,000 on sale. The sales person was responsive when I reached out for questions. However, there were a few questions I needed answered by a tech. With a bike that expensive and all of the latest tech I didn’t want to make a mistake when reassembling it. I was told by the sales person that Erik’s doesn’t offer that unless you come into the store, which for me was about 1,300 miles away so it clearly wasn’t an option. They suggested I watch their generic video that was more about basic assembly for any bike. It was VERY disappointing that they couldn’t have a person speak with me for 10-15 minutes when I just spent $12,000 there. I called Specialized since Eriks basically ghosted me and Specialized support was amazing. Anyway, I will not purchase anything again from Erik’s. Clearly they don’t understand how e-commerce works.
Todd
April 5, 2026
Good communication
Had a misunderstanding about a discount. They were great and helped work it out. Got my skis at a great price. Definitely recommend
Mark Toles
April 5, 2026
Good prices
Good prices. Fast shipping. Easy exchange process
Carlos
April 3, 2026
Customer service responds quickly. Floor Model.
Customer service responds quickly. Nice website and large variety of products. Bought a "new" bicycle, but they did not disclose it was a floor model. Pre purchase I asked if this was a new bike and not a floor model and they said yes. Bike arrived and it clearly looked like it had been used. It had multiple cosmetic issues especially on the handle bar and some scuffs on tire walls, rims. After communicating my dissatisfaction they did acknowledge it had been used multiple times for customers rides to try, which explained the dirty tires. I was not happy and politely asked for a partial refund to my card but the best they could do was store credit of a decent amount after I protested enough. I would have never bought a bicycle online, but the model I was specifically looking for was only available on this site and I trusted it would be a super easy experience.
Bob
March 31, 2026
Crushing bike price
Crushing bike price, I ordered wrong size bike, called support and they got me set straight immediately, phenomenal customer service!
Chris
March 30, 2026
Responsive
Quick shipping. Quick turnaround on size exchange with no hassle. Thanks, guys.
Egor
March 25, 2026
Thank you so much for the great price…
Thank you so much for the great price on the snowboard and for the fast and safe delivery.
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