exclusivebeautyclub.com Reviews
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2.8 / 5
Average user rating
17
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for exclusivebeautyclub.com.
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exclusivebeautyclub.com Reviews
Read real experiences from customers of exclusivebeautyclub.com.
Brands may not incentivize or pay to hide reviews.
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MM
April 8, 2026
Do not trust their return policy
I purchased a LELO Sona 2 Cruise from Exclusive Beauty Club and received a defective product. I followed the included instructions to charge and power on the device upon delivery, only to find that it did not function at all.I contacted their support team the same day it arrived (purchased March 30th, delivered April 2nd) and received a clearly AI-generated response directing me to contact the manufacturer directly. As a retailer, that is not an acceptable resolution for a defective product sold just days prior.To make matters worse, their 30-day return policy apparently does not apply to this product — something that was not disclosed at the time of purchase. I am extremely dissatisfied with Exclusive Beauty Club's customer service and would not recommend purchasing from them.
lh
March 27, 2025
This company advertises products that…
This company advertises products that they can't really ship. I ordered something that a label was created and then never accepted for six days. I had been charged for the order. The company blamed it on USPS and said it must have been lost or stolen. I had to contact my bank to get a refund. I noticed when I ordered that there was an option for insurance on the order and now I know what. SCAM
Rohini Sankaran
June 21, 2024
Good company for beauty products
Reasonable customer service, good beauty products.
Lorena
May 9, 2024
Great prices and shipping was super…
Great prices and shipping was super quick. Customer service agent was very helpful and responsive as well. Will definitely be shopping here for all my skincare items. Highly recommend.
Tim Sok
May 9, 2024
Best skincare shop
Best skincare shop, they have my favorite brands & they give great deals!
Nick C
May 6, 2024
Amazing site
Amazing site, every brand that my mom loves! Saved Mothers Day!
Louie
May 6, 2024
Great experience overall
Excellent customer service, great prices and super fast shipping. Very happy with my experience, I found everything I needed in one place!
Scott Shane
May 4, 2024
Easily found what I needed
Easily found what I needed. great prices and fast shipping.
LRB
May 4, 2024
Love shopping at exclusive beauty…
Exclusive Beauty has ALL the products you need, can trust and are top quality, latest greatest. The online shopping experience is seamless and products are always received in a timely manner and packed well. Prices are competitive and I have reached out to their customer service and found them to be a trusted resource. I will continue to purchase all my skincare needs at exclusive beauty- big thanks!
Lauren Deutschman
May 3, 2024
Great online store for my skincare
Great online store for my skincare! I have made multiple purchases with no issues. Fast shipping and great communication by the staff. The customer service rep, Lorena is very helpful and assisted me with my concern the same day. 5 stars! Highly recommend!
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