favordelivery.com Reviews
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1.3 / 5
Average user rating
320
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for favordelivery.com.
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favordelivery.com Reviews
Read real experiences from customers of favordelivery.com.
Brands may not incentivize or pay to hide reviews.
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Lenore Patin
April 11, 2026
Don't bother with this service, they have very poor customer service.
I placed and order that was not picked up for more than an hour. Food was ruined. The driver contacted me twice in Spanish which I do not speak. I contacted customer service three times and they didn't care. I cancelled my subscription. I wanted a refund but no such luck. This service is a joke. No delivery fee is called a service fee. I will never give them my business again.
Jackie Little
March 31, 2026
Just can't get the right addresd
I have had a lot of bad experiences with this company. There was a special request to knock in my door when delivering groceries. Never not even once did they do it. This is important because I am residing at a motel at this time. Leaving food in front of my door for more than about 5 minutes someone will steal them. Worse than that 2 times they left them at the wrong door upstairs I am downstairs. It took me 3 trips up an down to get all the food. The driver unable to communicate. They ask for a $7.00 tip. I don't think so. Need to get the right address first. The stores using them need to think about their customers and they are putting through.
bbbysixkilleryahoo.com
March 29, 2026
Don't watch this hand, watch this one
Favor promotes their "No Delivery Fee," however this is a bait and switch tactic! They simply re-title it to "Service Fee" at $6.95. That doesn't include the driver's tip. And when you order through favor, the menu prices are more expensive than if you're able to go pick it up yourself. Do yourself a favor... DON'T use Favor!
Ann ERJ
March 24, 2026
Customer service is horrible they…
Customer service is horrible they constantly send you threats to deactivate your account for things you didn't do. If you havr an issue nobody there communicates and you get told one thing then get flagged for doing it that its a violation. The reps are completely useless and airhead. I will be filing a class A lawsuit as they have gone down the theft and deception road like doorsash
Lorena Albarado
March 20, 2026
The delivery app shows a QR code that…
The delivery app shows a QR code that is very confusing and causes a lot of issues at check out, also it needs to show the item pictures at check out window and HEB needs to give us a receipt to verify all of our groceries and the app a million times better each and every time.
Samantha B
March 16, 2026
Ordered Bush’s Chicken through Favor…
Ordered Bush’s Chicken through Favor for my elderly mother. The total at checkout was $54.08 for a 4-piece tender meal, a 12-piece liver meal, and a 12-piece gizzard meal.The Favor driver later said the restaurant didn’t have the 12-piece meals available. Instead of contacting us to approve a change, the order was modified without our knowledge and charged à la carte pricing.The strange part is we still received 12 pieces of liver and 12 pieces of gizzards plus all the sides that normally come with the meals. The only real difference was the price.Because of this change, the total jumped to over $72 without any notice or approval.For someone without unlimited funds — especially when ordering for an elderly parent — an unexpected price increase like that is significant. Customers should be notified and given the choice to approve a price change or cancel the order before it’s completed, not find out after the fact that the total is much higher than what they agreed to pay.
William Neal
March 13, 2026
I am a driver for Favor
I am a driver for Favor, 2yrs+. Favor has recently made Favor a shop and delivery app. I used to be able to pick up orders and deliver, now Favor wants me to shop it also, for the same amount of money. Which is not much at all. I guarantee the quality of Favor is going to get worse. So when you experience a bad delivery, put the blame on Favor, not the good drivers they are running off, so they can keep drivers who will work for peanuts. I have always believed, you get what you pay for. Also remember that the Favor driver only get a $2 base pay plus customer tip. So, I shall end with this, I use to be a Favor driver.
Omar/Katherine Munoz
March 11, 2026
Unauthorized charges-Fraud
I have never heard of this company yet there were charges on my card. There is no number to call that will allow you to speak to someone. My card company said it was a recurring charge that began in February 2026, so they will stop payment and dispute the unauthorized charges. I live 35 miles from the nearest town, I'm retired living on a fixed income, and barely afford groceries much less delivery. Stopping frauding my card.
lenny
March 10, 2026
all was great until the delivery person…
all was great until the delivery person left our food at neighbors garage door and we werent notified .. our unit address is plainly marked.. easy to read and see... we had to trash entire order... delivery person couldnt speak English... we were told...
John Robinson
March 8, 2026
Another Bad Experience With Favor!
Decided to give Favor another try, after several instances of bad service. Ordered around 8 pm. Delivery person named Aaron accepted the delivery and then never went and picked it up. At 8 pm the restaurant closed. Never, ever again!
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