fishpond.com.au Reviews
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4.2 / 5
Average user rating
3222
Total reviews
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fishpond.com.au Reviews
Read real experiences from customers of fishpond.com.au.
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Mrs Salubrious
March 2, 2026
STAY THE HELL AWAY FROM FISHPOND.
STAY THE HELL AWAY FROM FISHPOND.Placed an order 8/01/2026 by 02/03/2026 still hasn’t even been sent yet! And no this was not a pre-order. Cancelled order and requested refund. Takes 2-3 days over a week later and still no funds back. Absolute Joke. Worst experience purchasing online ever.
Ann-Marie Hammond
January 18, 2026
I have only just seen this needing my…
I have only just seen this needing my review ... I can't recall what the product was for. But I can say that I have only had positive experiences with Fishpond.com.au
Ann GORDON
January 15, 2026
Very bad customer service.
Will not be using Fishpond again. I ordered a book and my order page indicated it would take at least two weeks. The opposition said they could send it to me in two days. So I cancelled my Fishpond order and they deducted over $5 from my refund. Never again!
Gerard
November 11, 2025
Good service
Good service, every book bought from them has been delivered without experiencing any problem...
Leroy Hipp
October 30, 2025
Fishpond consistently delivers both the…
Fishpond consistently delivers both the products I need and outstanding value. Their competitive pricing, particularly when it comes to shipping, is noteworthy and greatly appreciated.
Paul Davies
October 20, 2025
Won't be buying from them again
First they send me a damaged item then I'm unable to return the item as the return label they provided was not accepted by Australia Post. Their online return system now will no longer process my request as it says I have already returned the item. As a long time customer I am not happy with Fishpond. First they send me a damaged book then they make the return process impossible.Finally they offer me a refund on the defective item after I returned it, but they deducted the postage ಠ︵ಠ Won't be buying from them again
Jan Buhmann
August 28, 2025
At best slack service
I ordered two books on July 16. Website implied they were available. I had good service from Fishpond some years ago so am surprised that I still haven't got the books (August 28) and one is seemingly unavailable, the other has had another order made arriving in Sept. Very difficult to communicate with this company. Won't be using them again.
MK
July 19, 2025
Fishpond are deceptive and violate ACCC laws
Fishpond consistenly mis advertise or disguise what products are. They will advertise items without declaring they are second hand until AFTER an order is placed, then they will not take a return or cancel the order without takinbg a fee.Also when they advertise ships from local warehouse this is decpetive, it will ship form a local warehouse - after it has been recived from overseas at a consideranle delay i have been waiting for nearly a month for an item that was sooposed to ship from a local warehouse and the only feedback you get is to contact the seller (in this case fishpond) who can gve no updates. They are slow, decpetove and often in violation of statutory rights under austraian consumer law. I gave them two second chances and it has been consotently disapointing. buyer beware
Doris
July 14, 2025
Took a little while y be delivered but…
Took a little while y be delivered but at least we received it
Gavin Harper
July 11, 2025
Problem free transaction
Problem free transaction, I was kept informed on its progress and my book was well packed.
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