frey.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 1,265+ users reviewing Frey. Read verified ratings and real customer experiences on frey.com before you order.
Related articles
2.7 / 5
Average user rating
1265
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for frey.com.
Brands may not incentivize or pay to hide reviews.
frey.com Reviews
Read real experiences from customers of frey.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Kriss Bosley
July 27, 2025
New Bergamot scent is NOT the same
I LOVED the original Bergamot detergent and used it for special events, such as washing my daughter’s sheets when she came home from college. I ordered the Bergamot Beach and it smells awful, like cheap perfume. This is an expensive detergent that used to be worth the splurge, but not with the new scent. I am extremely disappointed!
Victoria Goldner
June 5, 2025
What a scam .after buying different…
What a scam .after buying different scents in the past I bought a new scent recently and never again .no smell at all even after adding extra detergent sheets.was told they didn’t change the technology .not washing good at all .clothes is softer but not cleaner . Needs to be rewashed .such a disappointment
Lisa Blalock
May 16, 2025
Doesn’t clean clothes as good as I…
Doesn’t clean clothes as good as I thought it would.. the pump is the reason I won’t order again. It’s impossible to open; I have to unscrew the lid each time and pour it out. Will go back to Buff City Soap brand
Pierre Jenkins
April 29, 2025
Customer service was unhelpful when I…
Customer service was unhelpful when I tried to resolve an issue with my order. Very frustrating experience.
Jennifer Huddleston
April 15, 2025
Is this a scam???
Is this a scam???I bought a big box of detergent sheets. I am disappointed that there is no fragrance on the laundry. I expected at least some hint of it. I even tried 2 sheets for a normal size load. Nothing. Very disappointed. Would not order again.
Cindy
April 10, 2025
I have been a loyal customer
I have been a loyal customer, 2.5 years of exclusively buying Frey laundry Bergamot Beach laundry soap, softener, booster and dryer sheets, I just ordered the new 2.0 Frey bergamot beach scent and used it for the first time the other day. WHAT HAPPENED!! It smells terrible. Smells like cheap dyer sheets. Just lost a loyal buyer.
Pepper Weinglass
April 7, 2025
what happened to the great smell of the Bergamot beach detergent???
I just finally opened the new 2.0 Begamont beach detergent because I had a few of the old formula left. What the hell happened to the nice scent. It stinks, I do not like this new smell, why did you change it? even the scent booster stinks. why did you change the smell profile to something else??
Jennifer Thorn
February 15, 2025
very disappointed
very disappointed. The price is ridiculous for what I got. First of all, the package arrived with a bottle slightly open and so there was syrupy goo all over the box. Then... I get start my first load and I come to find that the darn bottle doesn't 'pump'- I did everything I could to get the pump to work- no luck. So, I have to open the old fashioned way and 'guestimate' how much to use. Lastly, when I get my clothes out- minimum smell- nothing different from the detergent you get from the grocery for about 1/10th the price- this is a scam!!!!!
Rebecca Bennett
February 15, 2025
Sadly disappointed
I was so excited to get my Frey laundry sheets. I ordered 2 boxes of Jasmine Meadows because the description of the scent sounded absolutely wonderful. I am very disappointed. The sheets smell wonderful while they are in the box, but when I used them in my laundry, the scent was lost. Next load, I used 2 sheets. Same thing. These were medium loads and with my other sheets, 1/2 to 1 sheet works well. I’m also disappointed in the “cleaning power” of the sheets. Last thing, the sheets don’t dissolve very easy in cool water. I’m sure I’ll use them on rugs and maybe in my bleach laundry, but I won’t use them on the clothes that we wear.
Cynthia Albury
December 12, 2024
I received my order and I must admit it…
I received my order and I must admit it does smell good. However my package arrived damaged & when I tried to request a replacement for the defective bottle I was informed I would have to sign up for a $57.00 a year membership which I could cancel after the first billing cycle to be put in contact with a technician to help resolve my dilemma. If your like me I always forget to cancel those memberships & get stuck paying for it. What kind of company charges their customers first a return or replacement? Buyer Beware!!! I already reported them to the BBB.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).