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2.0 / 5
Average user rating
2660
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for gadgetguard.com.
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Read real experiences from customers of gadgetguard.com.
Brands may not incentivize or pay to hide reviews.
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Dana
February 26, 2026
Poor quality design on the camera protectors. They don’t stay. The warranty has a high shipping cost and you have to register within 30 days which isn’t open. Extremely disappointed.
John Tobey
January 29, 2026
Followed steps herd nothing warranty useless they never give me replacement camera protector $25.00 wasted very disappointed
Michelle
January 15, 2026
Absolutely excellent company. Their customer service is also bar none. I needed to cancel an order because I forgot to apply the promo code, and the customer service rep applied a better code for me. Admittedly, I have never had to use the insurance service, but is nice to know that it is there in case I need it. I usually buy my screen protectors online and apply them myself.
David Shimkus
January 10, 2026
I bought 4 new iPhone 17's for my family and the Verizon guy recommended the 5-in-1 kit. Seemed like a GREAT deal with all you get. They installed all of the glass screen protectors and camera lense covers and such. Within 48 hours one phone had the glass screen crack on the side of the phone and it wasn't even dropped. When you jump through all the hoops for the lifetime warranty, they will send you a new glass cover, starting at $9.99 shipping and handling. I am returning all of the units to the store tomorrow and will buy Otter Boxes as I have in the past.
Brookelyn Montiforte
December 15, 2025
I’m never the type of person to give a review, but my experience with gadget guard was terrible. My phone was clearly broken after I bought the screen protector with warranty, and they kept making excuses about why they can’t pay for my screen. Waste of money and time.
Cindy
December 6, 2025
Gadget Guard Screen Protector is garbage. The only things in the box that worked were the alcohol wipe and the micro fiber cloth.
Julie Roberts
November 8, 2025
My 10 got water damaged AND I lost my iphone password. That was ridiculous--I was leaving for a trip and had to get a new phone and got the 5 in 1 package for $100. I would never have paid that much but needed a $1700 phone to be protected. I got the clear one. Literally the first time I dropped it, it cracked the screen guard. Ok, that happens. However, the guard fully covers the buttons and is just as thick as the guard itself. So it is very painful to be pushing the buttons. As others said, replacing the guard costs the same amount as buying a new one, or two. I also felt like customer service was slow and not helpful. They said they would send some replacements after I made it clear how unhappy I was the case and performance. Offered me 30% off another case. But no, definitely would not buy from them again.
Andia Nabi
September 30, 2025
The product is great and the customer support is the best customer support ever. They don’t make you wait too long, it’s an actual human and not a robot, and they actually help and not just waste your time like most customer support services. I accidentally put on my screen protector incorrectly and she shipped a new one immediately. I drop my phone way too often like at least once a day and there product has not disappointed. I did not pay any extra for the replacement so I’m not sure why other people are saying they had to.
Betty Harris
September 12, 2025
First guard cracked within 2 months and second one cracked within 5 months. Just received another one. We will see how long it will last. The replacements are not free. I had too pay 9.99 for each replacement. That's $30 so far within 7 months. This is unacceptable 😡😡😡
Edit Broci
August 18, 2025
I feel completely scammed by Gadget Guard. They advertise a lifetime warranty for replacements, but what they don’t tell you up front is that you’ll still be charged $15 CAD just for delivery. On top of that, the shipping took over 10 days to arrive, which is unacceptable for something marketed as a warranty replacement.Don’t be fooled — nothing about this is truly “free.” The lifetime warranty sounds nice, but it’s misleading and ends up costing you both money and time. Save yourself the frustration and look elsewhere.
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