geologie.com Reviews
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4.2 / 5
Average user rating
1145
Total reviews
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geologie.com Reviews
Read real experiences from customers of geologie.com.
Brands may not incentivize or pay to hide reviews.
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Moon W
February 12, 2026
Just overall good products my skin was…
Just overall good products my skin was clean looked and felt healthy price was reasonable overall I would recommend and purchase again
Don Fernandes
February 3, 2026
They rip people off and don't care!
They rip people off under the guise of Free Trial Memberships and they deceptively hide the terms where you are obligated to pay for 6 months membership of over $250 if you don't remember to cancel.They of course don't remind you or give you a heads up that your account is renewing or your card will be charged, they just CHARGE you and hope you don't catch it in time.Very shady and underhanded business practices from this place. Stay away!!
Ella Johnson
December 10, 2025
My issue was resolved well!
My issue was resolved kindly, quickly, and effectively by Aleksandra:) I also love how the products have been for my skin now that I’ve been using them for several months.
laurence
December 10, 2025
Love the products
Love the products, helped out my skin massively whilst living in Dubai, and when I have had questions or needed support Milos has been a legend with helping me out!
Hashim Ali Nawaz
August 24, 2025
Great customer service
Great customer service. Got a refund on a late delivery which is quite good. Skincare is alright although face wash comes in small 60ml bottles with high price. Quite effective although only with long term use.
Steven Ewen
August 14, 2025
Best customer service for a fantastic product
So far after two weeks of using the Geologie Hero skin care set i have seen significant changes to my son's acne and reduced redness.I have been in contact with the Geologie team about an order that I did incorrectly and they have been the most patient helpful representatives for this company making my experience fantastic
Michael Cruz
July 22, 2025
Aleksandra was great every step along…
Aleksandra was great every step along the way!
JR K
July 17, 2025
Be Careful …Follow Advice and See A Dermatologist Before Starting the Product
I had been a customer and the agents were great. That was a few years back, though. I decided to try them again and my recent expedience is that this company showed little concern when their product resulted in harm; My perception is they blame the customer! (It is always the customer who doesn’t go by the fine print of trickster designed auto ship modes, when one doesn’t get results after 3 month use-or when things heat up on your face… ) I took their quiz, and they shipped my $49 starter kit. I followed their steps, per the card with example pics of the amounts of product to use, and began with the PM face wash and PM retinol, with the following morning’s AM protocol being my second application. A few hours later, I was at work when I noticed my skin began to subtly crawl and itch. This unpleasant sensation moved across my face in every area of my skin where the product was applied. Then came the itch—so intense was the itch that my mind raced with thoughts of how to stop this thing, and so I rushed to the lavatory and drowned my face in water—it did not help! In fact, this has made it worse, as it has now spread to other areas. By this time, red patches splotched my skin, and the itch—the itch left me mindless. There was no other way—I had to leave work, which was embarrassing, because by then my efforts to hold on to a steady, fleeting vanity and its consequences were already making the rounds. My only relief came temporarily from an icepack and wet cloth applied to my face, and I was forced to sleep that way. The itch was the most intense thing I ever experienced. My eyes swelled shut, and the next day my skin was burned and eventually peeled. I isolated myself for 5 days while their bots pressed the next auto-ship. I reached out asking for help with how to ease the burning, and I explained what happened with the pictures. The reply suggested I try and use the retinol PM on alternate evenings—what? It took days in between emails, and in the meantime, I researched and found there was a significant percentage of niacin-amide in two of my products. The two that I'd been directed to use back-to-back. I needed help with something to repair the damage to my skin, and I was reminded that I should consult my dermatologist before beginning a skincare routine. Excuse my ignorance, but I thought a skincare company could recommend something immediate to relieve the outbreak.My PCPs office did recommend some over-the-counter items, which helped some. I NEVER had an issue with any product until this one! Thankfully, a dermatologist did recommend Dermalogica and Dr. Dennis Gross, which works great. Accordingly, I was told there was too much niacin-amide in my regimen and that I should have not began the regimen at 100%… I just saw instructions and followed. I did feel slighted, though:they didn’t even offer a refund of on my misery.
Jason
July 8, 2025
Geologie really cares
Geologie really cares about your skincare routine. Customer service agents will ask questions that go beyond the surface to get you to a happy place with Geologie’s products. Also, don’t sleep in the roll-on deodorant. It smells great and works well!
Fortune
June 30, 2025
They seem like a complete scam
They seem like a complete scam. I selected 1 month to see if I liked the product they then charged me for an ongoing subscription. I called and they cancelled it and gave me a refund so I thought simple mistake now months later I'm still getting charged and now they just charged me for a whole year's subscription. I highly recommend avoiding them because no mistakes were made on my part and this seems like very shady activity. After they issues the first refund I NEVER gave them permission to continue or charge me again and now they have and I just found out they charged me in April as well.
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