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4.0 / 5
Average user rating
240
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for getcheeky.com.
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Read real experiences from customers of getcheeky.com.
Brands may not incentivize or pay to hide reviews.
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PK
March 29, 2026
Great speedy customer service.
J S
March 28, 2026
Response to my email was fast, everything was figured out and taken care of in a very timely manner.
Lisa Massei
March 28, 2026
I ordered my impression kit and received it…no problem. Mailed it back with the supplied label at the beginning of March 2026. It appears to be lost in space and Cheeky has not helped the situation at all. I have reached out with very little luck. There is no phone number. You have to communicate through a bot driven chat that may eventually get you to a person. It should not be this difficult. I read reviews and did feel it to be a legit company. At this point, I feel duped.
Miguel Garcia
March 27, 2026
Well it’s been a few exciting days and nights now and I’m completely satisfied and impressed. 1) Dentist recommended but $500 was ok the first time and then they recommended another one a few years later. I said no and would research and see what other options and opportunities available in the universe. Answer: Cheeky was the absolute best choice 2) Easy peezy with the mold kits: I noticed they did not mix together like previous versions and mold was still soft was quite some time. The second batch was perfect and set correctly. Great to know you get two mold starters to work 3) Received and it fit like a charm. I noticed I’m more aware of the night guard so I’m not grinding as much 4) I’m now going to recommend this best in class mouth guards in the industry "
Kathy Sieling
March 27, 2026
Easy to order quick delivery notified of every step.
Grace Bolin
March 27, 2026
Fast responses and wonderful customer service!
Stephanie Fedor
March 24, 2026
FYI you can clean your mouth guard with Hydrogen Peroxide - and it doesn't get gross. But I felt bullied into the Cheeky subscription - mine finally broke and they could "only source if I subscribed" FINE. I did. well the new one showed up and I didn't use it for six months-- so I started to one day bc I felt guilty knowing the otherone was showing up soon (APR 12) ... AND then its abrasive my gums and lip ; I let them know and it's out of my ordering window. OKAY bye Cheeky. Thanks for the memories.
Patient
March 24, 2026
Waiting for my device. Surprised it was not fast turn aroud. The tray provided did fit my small mouth. Not sure if the mold wass good. they say it sets ast It did not seem to set ast
Alison
March 23, 2026
The online customer service response was friendly, but I still can't track my one-time order. Cheeky can tell me they received my impressions, but I can't log in anywhere and see where in the queue my order falls. So I was told to just wait for an email, and they process them in the order received. It's been two weeks since I sent my impressions back, but I haven't received an update from Cheeky. It's frustrating to have spent this kind of money and not have a way to track my order.
LS
March 23, 2026
The process took about 5 months and multiple attempts to get a usable mouth guard. The first impression kit had putty that never hardened, so the mold (and guard) were unusable. After a lot of back and forth, the second kit worked—but the guard they sent was clearly wrong and didn’t even cover my back teeth.A third kit had the same putty issue again, and I only managed to complete it because I saved extra from the second kit. In the end, I finally got a decent guard, but the process was frustrating, time-consuming, and full of quality issues.
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