globalindustrial.com Reviews
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2.0 / 5
Average user rating
783
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for globalindustrial.com.
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globalindustrial.com Reviews
Read real experiences from customers of globalindustrial.com.
Brands may not incentivize or pay to hide reviews.
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Jamie
April 3, 2026
Would leave zero stars if I could…
Would leave zero stars if I could ordered a full respirator mask and cartridges because that’s what the description and the picture said.cost $100 thought it was going to be a decent deal ended up getting only the cartridges paid double what I would’ve from anywhere else.
Roberto M FIlho
March 30, 2026
Impossible to return an unopened item
I bought 2 flood stop to be installed on the water heater. Plumber said it I ordered a model that wouldn't work. Items are sealed. Tried to return 4x but they kept saying they would send the return label but never sent. Had to open a case in the credit card.
K. Smith
March 6, 2026
EVERYTHING IS WRONG. . . AGAIN!!!
EVERY! SINGLE! ORDER I DID! THERE WAS A DELIVERY PROBLEM!!!!! I called in about a problem and specifically told the representative that I DO NOT WANT A CREDIT, I WANT THE PRODUCT. And what happens. . . they credit me. Now I have to push back a clean that I had scheduled.
Daryl Yinger
February 26, 2026
I ordered a part feb.15 i paid extra…
I ordered a part feb.15 i paid extra got 2 day shipping i still hadnt received my order so i called customer service asked abt my order they said they had to back order it but when i ordered it was in stock ill never trust them or order anything from them again they could notified me a week ago but they didnt
A. B.
February 10, 2026
Does not allow timely cancellations
I placed an order then cancelled less than two hours. Two hours after my cancellation request they created a shipping label, despite the order being listed as in cancellation requested status on their website. Then several hours later they took it to UPS to ship. They have no live telephone options and no online chat option to discuss the order, despite the outward appearance of having both available to customers. There is no reason an order has to be shipped several hours after it is cancelled.
Night VIsion
January 10, 2026
where's my order?
I ordered product October 14 and received acknowledgement with expected delivery of 10/23. This continued to be delayed and I received communication it would be delivered 12/8. The order just arrived today (1/9). And of course the item is not returnable. Really really bad that they don't have more accurate information when I was choosing to order from them rather than another company that would have delivered the items when I needed them. Bad processes, bad communication, all around bad.
James
December 15, 2025
Unreliable Delivery
I ordered a tool at a great price with a delivery date within two weeks, which was a long time but doable for my project. After two weeks, the delivery date was pushed back three times meaning that I still might not receive the needed tool with in a month.
mt
December 3, 2025
Complete BS
Complete BS. They claim to sell a high amp hour EGO battery that EGO doesn't even make, then customer service blows smoke up my butt with lies that I catch (then he backtracks and tries to act authoritative without any explanation of his previous bogus lie).
Larry Koch
November 15, 2025
Easy to search and compare available…
Easy to search and compare available products and ratings.
Jean
November 1, 2025
Good communication with chat online
Good communication with chat online, fast response.
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