greenlightcard.com Reviews
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3.5 / 5
Average user rating
5845
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greenlightcard.com Reviews
Read real experiences from customers of greenlightcard.com.
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Kristen Morgan
April 4, 2026
We’ve used Greenlight for over 5 years…
We’ve used Greenlight for over 5 years and didn’t have many issues until now. I recently cancelled my account because they are declining DEPOSITS!!! Absolutely crazy! Customer service is useless. I talked to a bot and 4 different representatives and still no resolution. It’s less hassle to just get your child a youth bank account that you can monitor. Please pass on this one. The investment and other features can be obtained other ways with way less hassle. Please do a little more research before subjecting you to this migraine of a company!
Alicia Kirk
March 31, 2026
Terrible decision my kid went out the…
Terrible decision my kid went out the country and we were recommended this card by her teacher BIG MISTAKE she has been left penniless due to her card being taken by the ATM! Greenlight then held the money up not allowing me to transfer it out smh I’m so sick about this
Margaret Davis
March 24, 2026
If I could give a negative 1
If I could give a negative 1Star I would.. do not recommend
Tracey Coe
March 21, 2026
I am not enjoying this product at all
I am not enjoying this product at all. I don't know if it's just mine but it hardly ever updates, my daughter was at home for 30 minutes before it registered she was there. She hit the sos button and it never alerted my phone, even after messing around with it for ten minutes, when it does update, it's only because I've completely excited out of the app and reopened it. The app itself is so glitchy and for paying all this money for a monthly subscription, I can't understand why it updates so poorly.
Amanda S
March 12, 2026
Not reliable or accurate
We have 2 of the watches for our kids. The gps is horrible, for example we will be sitting at the basketball ball game at the school and it will be 4 quarter then ill get a notification my daughter just arrived at school when she has been her an hour or more. The watch delete contacts all the time and then they just reappear. We love the features to see when a text message is unhealthy or unsafe. We love that we control who they can talk to and set limits on usage. But for what we pay its not reliable.
Jason Moon
March 11, 2026
Absolutely horrible customer service
Absolutely horrible customer service. I signed up and gave my address and when they processed it on there and they took off the apartment number. 3 1/2 hours on the phone and they want me to jump through hoops to prove that the apartment number that I gave them to begin with is my apartment number, then I canceled my account because of their stupidity. They informed me that they intended on keeping my Social Security number and all my data and selling it and that that was in the contract I signed. I had an account for all of 14 hours before I canceled due to their complete incompetence
Yaya Gaither
March 5, 2026
There is a transaction that still shows…
There is a transaction that still shows pending from February 3. It is now March 4 when I contacted Greenlight and they were unable to provide proof that it was credited, even though I’m showing them we didn’t get the funds and that the transaction is still showing is pending. We are now on day four waiting to hear back from them. Not only that I have to spent more than two hours on the phone. Instead of issuing the refund and processing it as I provided proof from the merchant, they want to contact their technical support team to get the transaction removed without providing proof that they refunded it. I am an accountant I can count we were not refunded and to be honest I will never use Greenlight again. They are trying to offer free months of service as if I would dare deposit anything else on the account Warning do not use.
Chris Rodriguez
March 3, 2026
Protect your child's financial assets and stay away from Greenlight!
My child had a fraudulent charge on their debit card and when it was brought to the attention of customer service they did not do their due diligence to find out what happened from the merchant. Instead our family was told the money would not be credited back. Do yourself a favor and read all the reviews which provide details on how they don't protect your child's money. Stay away from this company and go with a more reputable company who will protect your child's financial assets.
Wendy Gomez
March 2, 2026
They are a bunch of crooks
They are a bunch of crooks. My daughter’s acct was supposed to disable at 18, I spoke with customer service about it, and they continued taking monthly fees from me for 2 years. It was $6/month so it was easy for me to lose sight of it. I called and they only agreed to refund 3 months. Do yourself a favor and just open an acct for your child with a regular banking institution and put restrictions on it.
Jason Rock
February 27, 2026
So far so good
So far so good, always nice and helpful..
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