greenwatersports.com Reviews
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4.9 / 5
Average user rating
203
Total reviews
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greenwatersports.com Reviews
Read real experiences from customers of greenwatersports.com.
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TammyH
June 1, 2023
Red Board Review
Since you are a Red Distributor - here is a review on my experience of their product: For anyone thinking of buying RED Paddle Co. PADDLEBOARDS. Beware that they will not stand behind their product. And yes, we have contacted them and the RED distributor that we bought through to discuss the issues. Due to COVID we were not able to use our boards due to travel restrictions, we have used these boards 2 months at the most and the one side has blown out. Note that we also treat our boards extremely well, never left in sun, stored correctly, etc. RED boards are marketed as being the best and they are also the most expensive - so we thought lets go with the best so we don't have to replace soon - spend to quality. We weren't told we needed to register them to get the warranty, and then RED extended the warranty over COVID to 5 years, but we miss this date by a few months. They could make an exception, they choose not to. Our old cheaper boards lasted us 5 years, RED lasted us 2 months. Extremely disappointed - buyer beware.
Sherry C.
February 7, 2023
I bought a Red Original deck bag from…
I bought a Red Original deck bag from GWS & it arrived on my doorstep the next day! It was packaged really well & was in perfect condition. I am definitely ordering from GSW again & will be telling all of my friends about them.
Scott Douglass
July 25, 2021
Fast, friendly, honest with excellent customer service
I ordered a Scorprega electric pump from Greenwater Sports to inflate kites for kiteboarding and also for paddle boards. Ordered on a Monday and had the pump Wednesday afternoon with free shipping.Fast, friendly, honest and a price that beat everyone else and excellent customer service.Thank you Green Water Sports!
Amine EL FARISSI
March 23, 2021
I was waiting for my paddle ans I…
I was waiting for my paddle ans I received a message saying that it was not in the stock anymore. So I had to do wait again.
Geoff Hoare
March 16, 2021
As it should be
Lots of relevant info about my board on the Green Water websitePhone calls were answered helpfully twice. Ordering was easy, and shipped immediately. Have had no issues, thus far, so no need for any more customer service. What's not to like?
Brian Milleman
March 12, 2021
I please let me know when I will get my…dip not receive
I please let me know when I will get my order. That I paid for three months ago
Marcel
February 22, 2021
very great company
very great company. every time quick response to any questions or orders.
Rick Hrdlicka
January 24, 2021
Great experience
Great experience
Dennis Mike
December 14, 2020
Two boards and counting . . . . .
I just purchased my second board from Green Water Sports and the transaction was as great as the first time. Selection is great, prices are reasonable and shipping is hassle free (even during a pandemic). However, the best thing about Green Water Sports is Julian, who knows his stock thoroughly and is very generous with his time when it comes to support. When I bought my first board from him, I knew what I was looking for, but he still provided essential with respect to the choice. With the second board, I called him and asked for his advice as to which board to buy for my immediate needs. He spent a half hour on the phone going over options, pluses/minus, etc. His judgment and advice were great -- love the new board.Julian is amazingly accessible. When you call, he invariably answers on the 2nd or 3rd ring. I'm sure he has an answering machine, but I've never gotten it.If I buy another board, I won't even shop around -- will just call Green Water Sports. Highly recommended. If you try them, you won't be disappointed.
James
December 7, 2020
Everything about my interaction was…
Everything about my multiple interactions was spectacular! Julian is delightful and terrifically responsive. I love my Red Paddle iSUPs and associated equipment. Definitely buy from Julian I guarantee you'll be impressed.
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