grove.co Reviews
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2.1 / 5
Average user rating
3970
Total reviews
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grove.co Reviews
Read real experiences from customers of grove.co.
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Sherry Wood
March 14, 2026
Good luck trying to cancel
Good luck trying to cancel! I cancelled THREE months ago, and they still charge me and ignore any email I send to cancel. I have never had such a HUGE problem with any company. This is the WORST!
Anonymous
January 25, 2026
Lacking stock
Spent the whole day shopping with my new membership. After a few hours, checking out, I was disappointed that the VIP gift I choosed is gone in my cart. Now says sold out. Few things needs improving is to refresh the free gifts available to choose from. There were only 3 items, 2 were already claimed before I shopped. Same with free samples. I did noticed that comparing with and without subscription was biased. It said more free samples with membership, but before signing up...it was the same number of free samples if I didn't have a membership. The shipping costs changed without a membership which you will need to spend $79 in order to get free ship...which is why i chosed to pay the membership. Even spending $29 a year...Im doubting now where am I saving anything if I don't get my free gifts. I was about to place an order, but now I can't due to their unavailability. I also noticed lack in stock with their Mrs. Meyers.
Stephanie Pawelczyk
November 1, 2025
Loyal Customer, But I’m Done
I was one of Grove’s earliest supporters — I loved what they stood for and told everyone about them. I even tested products for them! But the Grove I fell in love with isn’t the same anymore. Customer service has really gone downhill, and it’s just not worth it now. I cancelled my membership today. Save yourself the frustration and look somewhere else.
Ali Reynolds
October 19, 2025
It was a nightmare to cancel
It was a nightmare to cancel. They kept sending me products after I canceled and charged my card. Multiple times a month I would write them, because you can not contact via phone. Finally they said send the product back and we will refund. I sent back and never got a refund.
Sophia Brown
October 15, 2025
Great experience
Such a pleasant and positive experience...
Ann Marie
September 19, 2025
Swimming teacher anna-national aquatic center
We have been so lucky to have Teacher Anna for swimming lessons for both of our children in the national aquatic center. My son found swimming very difficult and we tried lots of different lessons over 3 years with no progress. Within a few weeks of group lessons with Anna he had come on ao much. Anna's classes were so fun for the kids but also really well organised. She has such a good way with the kids and could give all the kids some 1:1 attention and alter the activities according to their level. My son has now moved to level 2 thanks to Anna's great work woth him. We never thought that would happen! My 4 year old daughter has now started with Anna and she was so reluctant to even get into the pool. Once again Anna's patient and friendly nature had her loving her swimming lessons. Everyone in our family used to dread swimming day! Anna has turned this around for all of us. It is fantastic seeing the kids make so much ans have so much fun. I can't recommend Anna enough
Tea
September 15, 2025
Do Not Fulfill Their Promised Incentives
The say you’ll receive product if you spend so much amount of money. I should have received two free items with how much I purchased and I did NOT receive them. Grove never reached out to inform me that they could not fulfill said items. I will absolutely not be buying from them again. It’s incredibly manipulative to use incentives to get your customer to spend more and then unfulfill them.
Annoyed
September 7, 2025
Ordered two items
Ordered two items. One tracking number provided for order. 1 item arrived and Grove marked the order complete. Can only reach them by email and yet, no email is provided on website.
Eileen D.
August 22, 2025
You are forced to buy items you don't need.
Once you subscribe to an item, you have to keep at least one subscribed item in your cart, regardless of whether or not you need it, otherwise your entire cart will be deleted and reset for next month. This is entirely your fault because you removed the item despite the warning that never popped up, and they won't do anything about it. Grove claims they're not forcing you to buy items you don't need because your options are to either buy the thing you don't need or buy nothing at all. You will NEVER speak to an actual supervisor, and they are super dodgy and won't provide a reason why.
Bruce Guyton
July 25, 2025
Laundry detergent ordered and took 1 month to arrive
We ordered a couple bottles of Dirty Labs detergent on May 24th. Two weeks later it hadn’t arrived so I called and someone who answered the phone said, “oh, we had a lot of shipments that never arrived”. So, I had them reship. A couple weeks go by and nothing so I called them again and their message now states they weren’t answering their phone and to submit something on their website.At which point I called my credit card company and had them reverse the charge due to I never received the product. Finally one day they arrived. I waited to see what they’d tell the credit card company. SP Grove then took almost the entire month that they were allowed to refute before they said they shipped it a full 1 month past when I’d placed the original order. Like the products but this company’s operations and their customer support means they won’t get anymore of my money.
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