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4.1 / 5
Average user rating
537
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hdbrows.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of hdbrows.com.
Brands may not incentivize or pay to hide reviews.
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Louise Ellis
March 2, 2026
I really like the browtech pencil, however 3 weeks after I bought it, it stopped working and wouldn't turn.
Izabela Szy
February 14, 2026
Extremely unprofessional. Very disappointed.I have been waiting for weeks to be listed on the salon finder, with no clear communication or updates. It is also concerning that customers are able to purchase products at prices lower than professionals. I have reached out for clarification but have received 2 responses foe over month that are not clear .This lack of transparency and communication is very disappointing.
Megan Anderson
January 19, 2026
Lovely friendly educator. Nice salon I just felt like we need more information about the training on leads up to date. I never heard anything from November. Also would be better to be shown how to do the brow sculpt step by step instead of video as I don’t feel as confident as I could’ve if I had been shown instead of video.
nuzhat shahzad
August 3, 2025
Best product
Corinna Oppler
July 17, 2025
A wonderful idea. However, an item that comes without full instructions included in the package and no hint that you must contact customer service for a web address which will thenexplain to you the somewhat unusual method of use - that item is not really fully fit for purpose. I wondered what the tiny bit of string on the pencil was about and, finding no explanation, cut it off because I thought it was a bit of packaging. After contacting customer service to ask how to make further lead emerge from the pencil, I am given a website address etc. explaining what the bits of string were for. I am now stuck with a useless pen. No replacement offered.
DawnLouise
June 16, 2025
100% reccomended. Professional and friendly service.
Gillian
June 12, 2025
Delivery was quick. I tried to find eye bright pencil does the job.
Joanne Harrison
May 30, 2025
Great training session with HD brows, enjoyed every moment and have now gained the confidence to offer this great treatment.
Brigitte Coles
May 27, 2025
Product arrived all ok
Georgia Yeardsley
May 26, 2025
Lovely training, clear online training. Professional and friendly in person
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