herohealth.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 40+ users reviewing Hero. Read verified ratings and real customer experiences on herohealth.com before you order.
Related articles
4.4 / 5
Average user rating
40
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for herohealth.com.
Brands may not incentivize or pay to hide reviews.
herohealth.com Reviews
Read real experiences from customers of herohealth.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
DENISE CHILDREY
April 10, 2026
This machine has literally saved my…
This machine has literally saved my life. I take a lot of meds and was getting confused with if I took them or if I didn't take them. Hero is just that...my Hero! Being able to load all my meds and get text messages that it's time to take my meds and the alarm Hero blares until it's taken. This is such an awesome device and I wish more people knew about Hero. I even showed my doctors and they were amazed. So don't sleep on Hero, it too can become your hero!!
Stacey
April 1, 2026
I take many prescriptions and my HERO…
I take many prescriptions and my HERO makes my life easier...and safer since to dispenses what I need when I want/need it. The drug interaction chart is great!
timothy wear
March 6, 2026
Build the Habit
I've been a long time Hero user. I didn't get this for a senior parent I got this for me. I have chronic health problems and needed to teach myself the habit of taking my medication regularly. This was a game changer for me and got me to nearly 100% of my meds taken. If you're too busy to remember to take your meds and need to build the habit Hero is a great solve
Ben Hefferon
March 3, 2026
GREAT product, with some CS issues
The HERO machine itself is a god-send. State-of-the-art, no complaints with it. However, Hero the company's customer service is sorely lacking. I was invited by my brother to have access to the app and be 'part of the team' in ensuring my mother was taking her prescriptions. The app said 'check your email', the email said 'check your app', and I am left with no access. Tried to chat online with the CS team and the wait time is... 3 HOURS??? A company like Hero should not roll out their product with bugs in the system, if they are not prepared to respond to customers and fix these issues. They are raking in the money, and have like 3 CS reps to handle the thousands of accounts that are experiencing issues like mine.Update: 2 days later, HERO reached out to me and was able to resolve all of my access issues. The rep was very polite and apologetic. I can recommend this company as a solution for your medication management needs.
Connie Fox
February 22, 2026
I love my hero machine it makes taking…
I love my hero machine it makes taking my meds a lot easier I don't have to worry about the weekly pill things now
Martire
February 14, 2026
Excellent concept
Excellent concept - organizing and dispensing meds accurately and per my schedule. Has worked flawlessly since I received it, including the app. Terrific follow up by phone by Hero on a monthly basis to make sure there were no problems, and to provide helpful tips. Not a single glitch so far. I'm impressed beyond expectations.
Angela Watkins
January 25, 2026
This has truly been a blessing and a…
This has truly been a blessing and a lifesaver. When I first got the machine I was excited about all meds being dispensed and reminders. Since I got it I now have a TBI(traumatic brain injury) and I absolutely love every feature Hero offers. Insurance companies need to rec amend this to patients and cover the cost.
Larry Garrett
January 13, 2026
customer service
On top of customer service
James Loew
December 25, 2025
Ihave a a large amount of pills to take at varying times, as a result, I have troubles remembering when to take what. Hero has been a blessing. Not only does it store all of my pills, but it knoVero
Right on time with Hero!
Rosemary Esposito
December 11, 2025
Great service
Great service. Always there if I need help Overall great service.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).