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Join 219+ users reviewing Hive.co.uk - an online bookshop. Read verified ratings and real customer experiences on hive.co.uk before you order.
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2.8 / 5
Average user rating
219
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hive.co.uk.
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Read real experiences from customers of hive.co.uk.
Brands may not incentivize or pay to hide reviews.
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Heather Buchanan
February 14, 2026
Extremely disappointing customer service. Bought via Groupon and it transpired it was an ebook and not a physical book. Emailed and called and eventually they advised they would refund but as yet I have not received a refund. Further emails are ignored! I shall raise a dispute with my credit card company. Would not recommend as customer service is poor.
RS
January 28, 2026
I ordered a book on-line from Hive. It was offered at a good price and arrived promptly. A good result for me.
Brett Winchester
January 27, 2026
She stoops to conquer ,notes were written for students by a ( Cathi Allison), but it was nothing relevant to the book and play. Very misleading and unreliable.
Karen Robinson
December 26, 2025
Great price, excellent delivery time and glad to have found Hive for future use and helping independent bookseller. Thank you
Francis Kelly
December 24, 2025
I purchased a book tonight from Hive, as I boycott Amazon. I was annoyed however to realise, after purchase, that I need an Adobe ID to read it. I wouldn't have bought the book if I'd known. This is is my first and last purchase from Hive.
customer
December 19, 2025
Hive shouldn't advertise items as in stock when they aren't and shouldn't accept orders for items they don't have. This seems particularly mean at Christmas time when they make you feel you have successfully secured a present that doesn't exist.
Lauren
December 18, 2025
I've bought from Hive quite a lot of times now and they're always great! Really love that some of the money goes to support independent book shops on the high street, as lots of them need all the support they can get. Would far rather my money go to them than to one of the large (and if we're being honest; very unethical!) online companies. So just wanted to send my thanks to Hive!
Alexandra Grant
December 17, 2025
It’s great that 5% of the sale is donated to my local independent bookshop.Always promptly delivered. Thank you hive.
Michael Moore
December 13, 2025
Hive is rubbish, nest is much better
MB
December 2, 2025
Ordered multiple times from Hive - always good experience, items arrive on time, great selection, normally a match with Amazon on price - but great they (a) pay taxes (b) support local bookshops.
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